We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I love it, it has puff print as well, the quality is amazing for the price. It’s nice and warm as well. Only bother is that it fits like a men’s hoodie, it’s wide on the torso and the arms are not baggy, I did stretch the arms a bit out though so it could fit a little better to my liking but other than that it was a great purchase. And honestly I wouldn’t do it oversized, just get your size because it fits better as a regular fit hoodie than an oversized one.
Super cute
For the price you can’t really be upset. The puff print was amazing but the over all hoodie could’ve been better.
The price that it is.. this is a steal the material is great and when I first had it on I smeared across the wall and I thought I messed up the letters but when I washed it. It had gone away so 10/10 recommend.
Love love it my daughter loves her hoodies
this jacket is ok a little see through but other than that it looks like the picture.
Hoodie did come way earlier than expected which is a plus but it came in the wrong color way which could’ve been fault . And runs big so I’d suggest probably sizing down depending on the fit you want
good quality
I got a small and it fit on me like a large I just tied it up tho , overall I got a lot of compliments and it looks just like the picture.
Fits amazingly, soft and perfect to wear in the winter with a coat it’s not bulky at all
Loved it so much comfy and got so many compliments
Got em in three different colors, super comfortable and warm. Got em even earlier since I asked for them to get here before Christmas. Love it!
This hoodie is true to size and is very warm. I think it’s great quality for the price.
i love this hoodie so much!! came faster than expected and it’s super warm and soft on the inside so it actually keeps you warm! took about a week to FL
the puff material is good quality although i feel the material of the hoodie itself could be better. super soft & comfortable. i have to get the other colors!
Great color , great price all three items are exactly perfect just like the picture shows . Love the uniqueness it has and no one has it .
Tooo fire!
It’s super cute but it’s HUGEEEEE stay true to size
This is great compared to the other one i bought with a stain
great product. came exactly like the photo puff print i’d good. i recommend
Got a medium because I like the oversized look but I could’ve got a small
look exactly as described. I got a large because i’ve got long arms fits well enough feel like i could have got a medium only issue i havé is it kind of has a weird smell like nail polish or something but i’m gonna leave it out to air dry hopefully gets rid of the smell. Same with the pink colour of this
This item is very thick and good quality I highly recommend to order this item!!
actually better that I what I thought I’d be getting , the quality is really good for the cost , went to a cave party that I had to walk like 30 minutes for and I wasn’t cold on the upper body ! The design is sooo mfn dope too !
I recommending choosing your original size because sizing up might be too oversized for you.