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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Comes small size
wow..very beautiful sweatshirt..love it...thanks seller...highly recommended 100% fast delivery a+++++
good
Very nice, precise description, even the size is right, My daughter will be delighted
Super fast delivery and good fit our little girl is very happy with it! ..
Ah my girl loved it and I arrive very faster than I expected
Sweatshirt Ok. But the graphics are slightly smaller than in the picture. By the way, everything is fine.
Excellent, just like in the photos. Very good quality.
Good product My daughter is in the Angel Thank you
parfait
good
good great awesome, came on time, true to description and item material was excellent good great awesome
The sweatshirt is thinner than I expected... I have to ask for another size... Is fair
Light but pleasant fabric, on the other hand quite small size. Take at least one size above.
my granddaughter loves it! it's great quality. very fast shipping! and great color printing.
Perfect! Delighted! I recommend this seller. Fast to received shipping in 9 days. Size 150! Perfect Photo measurement
Sweatshirt too small, ordered for height 160, came max for height 134
Small and not long enough.
Beautiful my girl is super delighted is the second I buy and it will not be the last
Arrived very quickly, super pretty, nice material, all stuffed
The sweatshirt is very pretty. No tag, no size. I received a lot less than 170cm
Sour the wrong size! not happy!
Super pretty although it is somewhat short of sleeves. The quality is great
Good price quality ratio.
Very light, soft and yummy. My wife loved it very much, and we will definitely return to shopping with you.