SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Bought it for my mother. She loves it.
I ordered long cover but short dress sent to me
Delivery is fast, only 2 weeks. Packed in a regular bag. In a vacuum! You open it, and it pout. Cool. The robe is very fluffy and very warm!
Much better and much bigger than expected. I am really pleased. The sleeves are a bit too long, but it's ok.
This is my new must have for cocooning this next winter ! Top quality, thanks 🙏
Large size, covers the entire body. Very warm fabric for winter :) Friendly seller
Consistent with the description, fast delivery. Very large comfortable and warm
stitching is a bit thin
Fast delivery and it is big and comfortable for my girlfriend. Recommended seller!
The sweater is made of excellent quality. The print is more beautiful in physical❤️ Thank you seller🙏I recommend the purchase👋👍
Big and fluffy nice and warm
very nice, soft, thick material. i am 1m56 and it reaches the floor😍 very fast delivery👍
Great, I like it. Interesting how it will be after the first wash.
Good Gift
Very pleasant fleece for winter evenings or mornings. Quickly hot in it. After the Bath perfect
Amazing! Thick, warm and comfy! I'm 1.75cm, and it does not reach the floor, but it is anyway very cool for cold european winters. Extremely fast shipping - didn't expect to get it so fast, but now I have my costume for the Halloween. The package was very compact.
Is lovely like a sleeping bag alone you can just walk with these
Bought as Christmas present… Soft and warm :3 I think i will buy one for me too :3
Super blanket, thick and warm thank you
Fast delivery, super quality, soft as Terry Robe
Big, warm, beautiful.
Arrived quickly in good quality but I forgot to specify the size for this arrived very small good that there is a younger sister😭
I ordered a pink color for a gift for the girl, but yellow came. A dispute was opened, the money was returned for the cost. If the item came in the right color, there would be no objection. But it was supposed to be a gift. The quality is excellent, very warm and soft.
Fast shipping to Latvia !!! perfecto for 1.90m Men
The sweatshirt is beautiful and of good quality. I recommend the purchase, the seller is very serious and responsible with your shipments. Thank you seller☺️🙏