We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The quality is good, the fabric is thin, lightweight. Size corresponds to the table.
Nice nice nice item
Well received my too great damage I took too xl
Bigger than it should but good quality. Is quite warm.
It is very cool, the fabric is thick and warm, the letters very well printed, I liked
Perfect and super comfortableđ„°đ
Too finite to be a sweatshirt, but it's pretty and the size is right
Very light, good for spring
item as well .item gifted. fast delivery
Rosmir HL in the tables is not correct. In the tables og XL-116-reference 106 cm. Dovzhina NAPR-63 cm
A little disappointed for the hoodie because on the site you write hoodie and what I received was not at all a hoodie, otherwise apart that's good material
Excellent I liked a little thin but good for price
Nice fitting sweater, made of soft thick fabric! Beautifully finished.
very well made & fits true to size. I recommend this item
SurprisedđI thought the fabric was thin and it's not, it's good qualityđŻ
Perfecto
Arrived fast and it's nice, just what I was looking for, thank you!
Too small for an XL.
I ordered size M, because normally that size I wear, it was big, Weight 62 kg and I am 1.65, I think one size S would look good, although better Big than small
It's good for the price, it has hair on the inside so it seems warm
I asked for it XL because I don't like this type of tight clothes, and it is quite wide. It's soft and warm.
Good fabric but it looks warm handmade and the color is strong
Inside it is very warm I stay a little big but nothing to other world
thank goodness I got a large. I wear a medium but got large. Fits loose perfectly
Order on 11/12/23 and received on 18/12/23. The fabric is very good, without glitters, inside it is plush, very loving and warm. For my taste it was a little short on the torso, but because I like them longer, but a great size. Mid 165cm and Weight Approx. 68kgs.