We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very nice shoes, fit well and nice color. Arrived in Belgium after barely 8 days.
Beautiful and are the same as those of the publication
Very nice and well calculated size, I hope you will last!! Thank you!'
Very good Macasins take your size
The shoes are very beautiful...and the colors are wonderful as in the pictures...I advise you to buy and they arrived in a short time...
The slippers are good, the girl liked it. 38 took 39 perfect
Product product promo photo seller. On sviy rozmir 35-36 she married 37 rozmir, to sit still. Virib vikonaniya yakisno for fabric and Sitki for vishivkoy. The goods are contaminated. Dear seller.đđč
The product is exactly as described, but it is small :( I liked it very much, so I decided to take 42 while wearing 40-41... Turned out to be small.... From the word "absolutely"... Well, nothing, pleased my friend
They are very beautiful and the detail and quality are very noticeable, they are not for the rainy season due to the fabric they have on the sides but the sole looks non-slip. The only problem is that they sent me the wrong number, I asked for 38 and on the sole it says 39, it was somewhat sad because they were big for me (I put a template on them but the space still feels on the heel). But I can still use them without some major discomfort.
Bonitas, bonitas!!
Sneakers are small. You need to take a bigger size.
Duge class, akisni. Ediniy minus, Sho pidushva rubber trohi vakhka and Mac strong smell of rubber. In tsyloma is spoiled. Delivery shwidka. My daughter.
Product delivered within 7 days. I am very happy with their appearance. Very well packed. Very comfortable looks.
Too beautiful, I love them
37 too small I should have taken a bigger size
Excellent product. I'm on time. A greeting.
I received it in a week. Everything as in the photo, no blunders yet, I think everything will be fine as always.
I love the shoes. Really pretty. High quality too. I'm 25.5cm and I normally wear 41. But if you like it a little loose, buy a size larger. Maybe I should have bought 42 instead. but 41 fits me though. If I'll be buying again, I'm definitely gonna try 42 next time.
They are beautiful, they look great on, the model corresponds to the photo, the color is identical to the model, the size is perfect, if it is true that they wear small, I asked myself for a size more and good .. they are very beautiful,
Received quickly, too beautiful, to see in time the resistance on the side canvas size okđ
The hackle beat off the Duge of the shvidko. all the yak in the photo and in the inventory. rozmir vidpovidayou rozm sititsy. matched with the seller, do not ring, do not eat. uncle to the seller.
i love this beautiful shoes
Great shoes! Just the thing for the summer!
these shoes are really nice. but I'm little upset because they are to small for me, nevertheless I usually wear size37.. So, now I'm thinking, what should I do with them. I wish, I ordered a bigger size. they look really nice.. I would wear them with enjoy..
Very flirtatious