We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
these shoes are really nice. but I'm little upset because they are to small for me, nevertheless I usually wear size37.. So, now I'm thinking, what should I do with them. I wish, I ordered a bigger size. they look really nice.. I would wear them with enjoy..
Delivery much longer than 6 days, and no possibility to receive the 1 € coupe for delay
Arrived before the sign, they are very beautiful, like in the photo, they have exceeded my expectations, according to the comments I have taken a size larger, My 38, I took 39, and they are close to it, without insole is better, it was possible to have 40, who likes not to press, it is probably better to take 2 sizes more, Maybe a little stretch, so it's super, well like it, thank you
37 too small I should have taken a bigger size
Fast delivery, very good on the leg) I like it very much, I recommend it and thanks to the seller.
Nice light shoes, just as a tip, I put in white laces with a silver buckle.
Simple Super Everything: The product is a product, the delivery is a shvidka Recommend
They are unique! I recommend the seller because he is correct, accurate and fast!
Very nice shoes, fit well and nice color. Arrived in Belgium after barely 8 days.
The hackle beat off the Duge of the shvidko. all the yak in the photo and in the inventory. rozmir vidpovidayou rozm sititsy. matched with the seller, do not ring, do not eat. uncle to the seller.
They look just like in the photo and even more beautiful. Aesthetically made, no threads or other shortcomings. Comfortable, do not rub off. According to the recommendations I took 1 size larger and they are great! They came to Poland in about 1 week.
I am very satisfied and fast delivery and very good quality item
The shoes are beautiful, exactly like in the pictures, well made, there is nothing to stick to, I recommend
Cute slippers Seems good material Size 38 Arrived late
Cool, same as the photo I love