SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
got matching onces for me and my boyfriend, dont have a pic of the black one but it looks the same as the pink one, just in black. the jacket is pretty big on me and i usually wear smalls, so it goes down to my knees almost but nothing to complain about that
kinda thin but not too bad looks just like the pictures!
Very cool and cute, I love it!!
Overall definitely worth the money and not bad quality! If you’re picky about material keep in mind that it is not standard hoodie/sweater material, it feels like hair and nails will stick to it easily. But still warm and very soft, so it doesn’t really bother me. Thicker than I expected! For a comparison, it feels like something you might get from Hot Topic. Very vibrant and I’m excited to pair it with my other clothes :> Seller also shipped very fast!! Took about two weeks to US.
So comfy and cute, gets pilly quick
Heat, yakraz for Osin, yakiste is gorgeous, the material is not good for dotik, it's not good for you, it's real. ALE not a Raja Brothers for 1-2 rosmiri bilshu, that won will be Dovga, I took M on my S, Dovga trohi, ale ce viglyadai to finish it is not bad. Recommend🤍
I ordered a 2x but there was no tag on the hoodie the pink hoodie did say 2x. Fits like a large :/
very soft and cute, but a little too long and sleeves are not really wide for a 2XL, but overall it's cute
4/5, product took FOREVER to arrive, it was initially cancelled for some odd reason but finally it was fixed and i received it like two weeks after ordering. the product’s quality is great and it fits well and is very cozy!
She's her lulb
adorable, comfy, true to size.
this is a PERFECT copy of da real hoodie :3 its super soft and thick, best ali hoodie ive ever got :3c its so worth the money, get it if youve been looking for a tokidoki hoodie ripoff !!
Cute Muyy
SOSOSO CUTEE and material is warm n good
I love it!! This incredible!!😿😿💕💕✨️✨️💕✨️💕It feels soft the print is fine and I arrive faster than I thought, I would certainly buy again
Despite asking for size S, it is very large for me.
i have a large it’s a oversized so more of an XL! very cute and soft of the inside, not bad at all quality wise!! xD
is very soft ! took a while to ship but i enjoy it besides that .
very soft and looks just like the photo!
Nice and warm, accurate to the photos, the print is good quality and has a nice feel to the touch. I ordered the largest one cause I like oversized hoodie and I was surprised that it was actually very large and oversized, and fits me a bit large even tho my body is in the larger side. So I'm very satisfied!
looks like the pic, if you’ve ordered sweaters from ali before you know how the texture is, that’s the texture of this sweater. Stick to your size with this btw, i’m a small and this was a lil big bc it’s supposed to be a oversized looked. overall not bad
soooooo cute and fast shipping
Feels cheap but looks sick
I LOVEE ITT!!
LOVE IR SO MUXHH !!!!!