We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It is definitely “kawaii.” And accurate. They give you both the sweater and the bear bag, which is so cute. Definitely worth the money.
Thank you for the gift)
It's not a quality of 25,000 won. Honestly, 10,000 won is a waste. It's long, but it's very thin and has a bright hand, so you have to wear a T-shirt inside. The arm side is incredibly wide and long, but the whole millet is short. 1 suit without a button. 1 bag with no button holes. The rogue came. I will use the button with a piece of paper and a piece of paper. The color and design are the same as the screen. I think it's hard to recommend. I'm wearing it like a light outerwear. It was not a satisfactory purchase.
The hoodie is good but the Fanny pack looks off… the face and ears don’t align and it just looks silly.
I really love! Arrived yesterday and immediately got it washed to wear to school!
It's super nice, I fell in love🫰🏽. Thanks for the additional gift. C:
Very fast shipping, proper packaging, product as described. Excellent price/quality ratio! Thank you! I will buy from this seller again.
The sweatshirt is beautiful but I ordered it thinking of a size xl type mexico but if you order it in the size xxl it is as M or maximum L so check very well what the seller says that indeed is a Chinese size. Outside of that is exactly the same as the image
I reordered and gave him second chance and it came well, so, I am very satisfied :) The seller was attentive at all times and fast shipping. Thank you very much
Nice to touch and very comfortable I recommend to buy with a bag Thank you for socks <3
it's thick and cuteeeeee. Great for winter wear, the seller included a small gifts, bracelet and clothes parfume (don't know what to call it)
It fits perfect size! I sized up to a 2XL from a large but I definitely could’ve done good with a large, I love the baggy look though. The bear thing attaches to buttons sewn on the hoodie over all it’s really great quality and super soft.
super soft! love it :)
Cute
A beautiful hoodie! Super soft and thick. It came with a little bracelet gift as well. Super fast delivery.
just as described and pictured. 12, almost 13 year old daughter LOVED!!! bought in December, still came by Christmas. great seller. also, great quality, thick, warm, and soft and bear bag does come all the way off.
Very cute. Comfortable and warm. Beautiful and high quality. Thank you very much for the gifts. I highly recommend
In my opinion, there is a lot of polyester in the composition, but the daughter is just happy. A pretty warm hoodie. 42 RR is quite harmonious oversize. Seller, as a gift put cute socks and a red thread with a pendant. Thank you)
My 11-year-old daughter looks fantastic, she took Size S
I don't know what to say honestly this is one of the items where it suits the model way more than a suits the consumer. ended up wondering what exactly is wrong because I just look a little bit off. But the item itself is exact the description. H: 5'6, W: 135 lbs
This hoodie was on my wish list for over a year and finally got it!! Fast shipping and I like the fabric
Is what I expected. Came with little gift. Arrived before the estimated date.
Honestly good quality for the price! I'm actually a 5'10, 165lbs guy and its the slightest bit large on me. The bag that it came with actually didn't have any open "slits" for the buttons to hold onto, so I'll have to cut those myself. Overall, pretty satisfied!
My Granddaughter loves it Thanks
Synthetic chalk Donka pidlytock is happy, it came to the end of Shvidko 2 Tizhnya. Daughter for gifts (bracelet and panchokhi)