We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I like the jacket, very soft and warm👍🏻
lovely soft &warm
All right The goods and shipping are all satisfied
The sweater is very warm, fluffy, the size fits, fast delivery. There is only one thing I did not like, I went outside in this sweater and worked with dried leaves, their particles got stuck in the sweater and it is impossible to clean them
Not the greatest but it will do
Very good blouse. what I wanted. height 164, weight 58 kg. bralas size. fit perfectly.
I loved it, it is very warm, very warm, the color like the photo, the material and finishes is very good, it has interior pockets, I thank the seller very much, I wear very fast.
Linnnnda!!! Comfortable, cute, warm...
It is very cute, warm, and the beautiful blue color. Thanks🙏
Great coat! Super hot! She wears well. I felt like a polar bear KKK
I loved beautiful hot and the super fast delivery thank you
Excellent quality. Super hot. My daughter loved it.
Fine vest. Neatly made. Soft and warm. I took XL for a size 38.
I loved it! Super hot and worth using in the morning to go to the gym
Wonderful... very hot... Like I wanted to... Has a pocket on the outside and internal... Perfect
Excellent material, warm, just like photos! I'm going to buy more colors!
Really good, hot high-uppers. Super pocket inside.
The coat served perfectly. I have 1,67 and weight 63kg. I bought size L.
Excellent quality my sister found very comfortable
Wonderful, you have to choose 1 size larger to work, I am 1,58 height and weight 60kg, it looks great.
I really liked the blouse, warm and perfect measure. Well packed and fast delivery. Very good service. Thank you
Beautiful, buy a bigger size because it is very small, I bought media and I will exchange it for G
The fleece is very warm and soft, a delight, but the neck is tight and you can't close the zipper until the end. I have 92 cm bust, 74 cm waist and 95cm hip, I bought the size L and it was comfortable, it was not tight and not too big, but I 'd get a bigger size on my neck. The zipper seam looks kind of crooked, but I liked it anyway and would buy it again.
It was complete. Very soft. Fast Delivery Thank you seller
I wear rosemir s. If she did, she did not take the change rozmira. Duge M'yak Garnoi. Shvidka shipping