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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The material is a little hard but they are cute๐Size fit my 3-year-old wide baby a little large but very little
Super well done and they came pretty fast
these are awesome. made with a very soft material and looks just like the pictures. these are a gift for our 3 year old granddaughter for xmas. they are nicely lined and have proper insoles. a safe buy. these are also the second time we've bought these.
Perfect price quality ratio
Ordered the second pair) arrived in a week. They are perfect, very warm and well made
Totally like the image came a little fast. I recommend my daughter is 18 months old, they were fair and ask for a more number
They are beautiful and comfortable
Really nice!
I think the kids who are 130-135 will be a good fit.
I recommend asking for 2 more numbers or one because on the outside they look big but inside they look good, I liked them a lot
Really nice. Take a measure above. Looks furry and comfortable heater
Super nice, they pack them super well so they don't mistreat each other. Correct size
It's a pity that it's very nice size small you had to take a size above
Shoes are really cute. The inside is soft and cozy, solya is fine. Suitable for the winter is not wet. My daughter doesn't agree to download them...
They are very nice correct size. Good quality colors
I love them , highly recommended
Very beautiful and fleshy inside๐๐Thank you very much for fast shipping, 7 days arrived!! Recommend!!
Everything in order๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป
True to size. Color and โSherpaโ accurate to pic. No weird smells. My daughter loves.
Trรจs mignon
The product is such a yak in the photo, vidpovidav rozmiru
I like the design, color, dress and garment fabric, very cute without details and fast delivery to Mexico
Came with a delay but the quality is super. There's a smell. The size is a little bigger than you need, I will order another pair)
Exactly like the article description
Top, good quality just take 1 has 2 size above the usual size. Very beautiful color I highly recommend