We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
They are beautiful, he liked them and they fit my daughter, nothing more than it took almost a month to reach Mexico
I arrived suuuuuper fast, the quality is very good, they are beautiful have a nice nice shoelaces, the details are perfect, I loved it!
Beautiful, despite coming in a very thin bag, the product was not damaged
I followed the other reviewers and made sure I ordered a larger size. I am a USA size 6 and I ordered a 38 and they fit nice. Very cute. Looks just like the photo.
True fit beautiful shoes
People I'm just in love with this tennis, too beautiful, every detail of it is delicate. Buy without fear of being happy. I was taxed, more small value .. Paid even the fee was worth it. KK
Think of a wonderful tennis, not only beautiful has good material well reinforced!!!! Everybody praises a success
They are really beautiful better than I expected I recommend it a lot
Wow , Very nice😊All OKay🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
They are cute, apparently good material, they are slightly different right and left, very basic interior finish I agree with the product, because it is low price.
I liked them a lot, they are just like the ones in the photos, they have very beautiful cadets. Sent them in 15 days, well ahead of schedule. I am from Mexico and I fit the 23/36 (us) I asked them for half a number smaller 22.5/35 (US) and they fit me perfectly.
Very cute, it didn't take long. Quality is at the price level. I loved them!! Apart they are comfortable, but if I feel that they will not last long.
I loved. I use 37/38 in Brazil, and I bought number 40, the size was perfect, it is very comfortable (I thought it would be a very thin sole, but it is not), a comfortable insole too, and it is good for those who have a wider foot, because it does not tighten the sides at all, Because it has a wide shape.
Small run
Super nice, ideal for wide foot as they are not narrow, the size is correct.
I loved them a lot, they are just like in the photos and the quality is very good, it took a little while but it was worth the wait🥺. I am a size 25 Mexico and they were perfect. Love a lot✨
I'm just crazy, it's beautiful to wear it, I recommend it
I loved them very beautiful, the number that was ordered is the ideal, they are of very good material I recommend them widely, congratulations to the seller... Arrived before the set date very well
They are very beautiful are worth it, they are resistant. I would buy others the measure if appropriate.😁
At first glance it seems that they will be very comfortable: 0 and they are identical to the image
They are really beautiful, comfortable, very cute, to have them in your hands and in sight pufff!!! The design, the shoelaces and the combination of blue with white sit great.
They are cute!! They look good quality I liked a lot and the shipping was quite fast!! Look the same as the image
Delivery to Kiev Moscow. 24,5 cm Stop for the time we will do it. Nosy in the top. wiglyadayu yak in the photo.
They are beautiful to me I liked, I ordered size 40 and I am usually 38 American
Beautiful as they look are beautiful I recommend widely I order size 37 which is 23.5 Mexican