We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
beautiful!
Beautiful, soft, comfortable flats. I liked it very much. Look elegant. I ordered size 43, it is 26.5 cm (clean measurement, no allowances, as usual in the picture) according to the European standard, this is 41 size (27 cm). But if the leg is 27 cm, then they will not fit. I recommend it.
Shoes are just like in the photo and sit super easy! Stylish ballerinas for a nice price!
Foot length 25 cm, size fit. I 've got a narrow leg and a low lift
Comfortable shoes! I recommend ! I am size 39 European and i got them in 40 and it fits well! Fast delivery !
The ballet shoes are very interesting, on the foot 26 cm on the insole, took the size 42-fit perfectly! 100% I'll order more like this. Thanks to the seller for the fast delivery.
Just super, I 100 ++++, soft comfortable, stylish... the best shoes
Nice short shoes, all-match. Took 3 weeks to Peru
they are great th size is accurate and it was delivered on time
Thank you
I had to have asked for a fewer number, I use 39, but by the measure of the foot I have trusted, I have a little left over, but they are very well placed.
The best purchase I have made, they are very comfortable
very narrow ans run small in size. despite some cushioning at the bottom the sole is very thin. this is not good for walking, maybe okay around carpeted office space. the price reflects the quality.
They are very nice and very comfortable, the only thing is that the strip is rigid, does not stretch and the heel part the seam bothers a little
Very cute, p.40 on p.39 just right. There is a fall, everything is neat. 9 days
Very beautiful very very very sweet sweet sweet sweet sweet sweet sweet sweet sweet
Agitating the class, the future of the vidpovid kartintsy, stinking three) Rosmir little, demanding to be used in Rosmir. Delivery shvidka, 2 tizhni in Kiev
Potrivit pentru marimea 40 în loc de 41. Calitatea excelenta !
Shoes, look good! Yakiste Garna. Rozmir my on💯% By 26.5 cm, 43. The mine came to the maize through the Moscow. Dear Seller!
Amazing , thank you ❣️ Order arrived within 20 days.
Boots very nice, everything like in Description. Bought size larger and are perfect. I recommend
Very nice. Even on a wider foot they fit. Bought a size larger and fits very well. I recommend
They are wonderful. I bought a bigger size and they are good. Great workmanship, no residual glue. Good and flexible sole. And the most important thing is that they are comfortable.
soft just as photo haven't wear it yet to known how comfortable it is
I like these shoes. They look like the photo. They’re true to size, I took 37 according to measurements in the table and they fit me well. The material and the stripe aren’t stretchy. I think it’s a perfect pair as change of shoes at work or for dry weather.