We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The fabric is really nice. Sewing is well done and it fits well. But it's not made for super cold days.
The growth 1,85 perfect.
Arrived almost on time (+- 1-2 days)✨ The material is nice, the thread does not stick out From the internal sides is very similar to a jacket My height is 182,5 cm weight 70 kg size took 2XL In full growth there is no photo-Sorri, but about a little below the knees🥱 Well, what else can I say, I advise you, I'm happy with everything🫶
Excellent coat, protects from the wind and copes with the rain. For height 185 cm and weight 60 kg fit size XL
Everything arrived on time, the quality is super. Long as I wanted. Super!
Thick enough, the seams do not stick out and do not diverge as usual
My height is ~ 190 cm (1.9 meters), weight is 59 kg, 3XL size looks good, especially if you tie your belt freely. Was a little upset that the material is not cotton (as stated in the product description). However, the quality of the material is good, the cut is not bad. Threads stick out, but this is not critical. Satisfied with the product!👍
I bought the M size,i'm 158cm the length is almost 140cm and it is too large, but it is writter M size inside. I don't understand why the difference is so big, and the seller don't answer when i ask him
Cool trench recommended looks chic☺️👍👍👍
Very nice and thick material. The cost is long as well and stylish. However the material is some polyester mix, not wool, as I thought from the picture, but for the price it is to be expected.
Of excellent quality, exceeded my expectations.