We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice and soft. Size as expected
Nice sweatshirt, I haven't released it but it's plush and feels soft and warm.
Beautiful sweater thank you
Very nice, they arrived very quickly.
Dope
Rozmir one, but in fact the rizni ((
It's very cute. The same color of the publication. It looks good quality but the size ratio you bring with real size (size) does not match me. It's M, but it actually seems S (it's for my daughter and it's fair. Likes loose polerones.
The sweatshirt is cool, warm, although artificial material, it is still OK. Very quickly delivered. I recommend👍🏻🙂
I arrive too fast. Super satisfied. Product as indicated by the application.
Well as you can see, it is chubby inside I would like it to be a little longer but it is fine
This sweatshirt is cute; But the handling of the sizes is not very specific, it was too big for me since I ordered size XXL and maybe a smaller size would have been great.
Soft and cute sweatshirt a small size that indicated but not bad, is going well
The jacket is not too much on the same, on the decilka of nostki. Ale won with warmth and normally with warmth. On my thought, overpay, then buy it normally and not a Maxim
It's a thin hair. It's very light and thin, but it's warm. They're cheap, but they're not sturdy.
Are very comfortable
Pretty thing, let's see how it will be after washing, but for now everything is fine. Recommend
I like it ~ ~ ^ ^ I like it. But the material feels a little glossy...
The very small size, the XL looks like an S. Good price-quality ratio…. The white is a little transparent
It is very beautiful but the fabric is not quality is rather fine and inside shelter
It's over good. I am satisfied ~~~~
The size is great. Sleeves and should be bigger
v nice and good quality
I received the order, looks like me I like the jacket very beautiful.
This very cute, exact size
Super sweatshirt, soft, warm, fluffy. The only minus, did not guess with the size. It was necessary to be a size larger. But this one will go, I will cheat by the spring