We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very soft weighs little and is warm.
Oh, thanks.
furry jacket got to take off the fur balls seller took long to ship my order .
The store's delivery is very fast!
Value for money
The thin jacket in the picture looks thicker, I have the impression that it is worn
It is very close, it is very warm and it seems that you are not wearing anything
Very comfortable to wear! Praise one!
It's really good to buy it for the second time!
The size is too small, especially the arms are too small.
I wear M,i ordered M but it's not oversize, its like a normal jacket.Maybe needs to order L to seems oversize .in the pictures it looks thick, but it is thin and the color difference is big
I ordered it one size more than I wear and I am very fair, and I like it more spacious, it comes very small sizes
Is okay is true to the image
That's pretty. I'll be warm this winter.
Just like the photo and I tried it on and it's super hot... I love it .. I love it and it fits me as I like it .. Loose, long on the sleeve.
All correct
The material is good, it is very comfortable to wear on the body, the tailoring is very careful, not to mention the tall, but it looks very simple and atmospheric, very satisfied
The goods are very good, the quality is cheap, and the express delivery is fast.
The workmanship is good, and it feels very classy at first sight! There is no color difference, and it fits well.
Thank the seller for the instant shipping, I like the jacket, but it is thin, certainly not for the cold weather. I recommend the seller.
There's too much hair attached. We're late for delivery.
Value for money
Yakiste is not stupid.
Baby received it, the size is correct, I like it very much, the shoes are very comfortable, the shoes are also very beautiful, and the price
Good, good quality