We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
my sister tried my pair of these shoes and also wanted a pair.
Beautiful Only that I did not know that the number was not compatible with that of Brazil Because then no shoes I bought served They all got too small I advise people to request 3 more number than they use
Fast shipping, medium quality pulling low, when the flaps smell strong plastic, the large number will be my turn to put insoles just to try them if they can be worn light, they do not weigh.
Are the measure mentioned in the publication
Arrived before the scheduled date. Very comfortable and light!
Excellent Product I recommend to the 100%
Everything perfect and in time thank you
Delivery in the agreed upon they look at good material as in the imaguen... Thank you ..
They look great, they don't weigh and comfortable. Very good quality
As far as it is, I loved it
Hi, good afternoon, I put five stars for the beauty and quality of the product, but it didn't tell me I put number 37 more, is this small way how do I change? Probably number 39, 40 should give my foot awaiting urgent response.
The price is fine as it is not much but it is comfortable and cute for my wife and her comfort.
It was very fair, I hope that with the use, it lasts a bit.
Excellent, very comfortable The perfect size
It complies with what is indicated in the notice but they look very plastic
Very comfortable
I only advise you to buy a number more because mine did not fit
If it is the product, only they sent me another number that I did not ask
The shoes came to me, the description I gave to the seller is the same as received.
did not fit me so I gave them away, and she loved them
The shoes are nice but they came in a bad smell and after the first use, they got worse. Standard poor.
The products are beautiful, however size 37 is the size of a 35. I bought 4 shoes, none served.
No comments this shoe is too perfect!! I loved
Good, delivery within the estimated time of this product, but I am taxed with other product (baby shoes), I paid the fee, the expected delivery was for 26/08/23 and until today I have not received anything...
Are comfortable