[xlmodel]-[photo]-[0000]
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I got these shoes within 8 days which is more earlier than expected. The shoes are comfy and totally worth the price I paid for. I am glad that everything matches the picture and the shoes look amazing. However, these shoes have a very plastic or styloform feeling but it fits great around my feet and I can run in it so I have a good feeling of it. It also fits my normal size in the US so glad I don’t have to worry about that as I heard China usually has size smaller. But these are amazing in all ways!! 💕
Lengvi, greit atsiuntÄ—, Tokie Kaip nurodyta
T like
Same as pic. I generally use size 36 for my shoes but I ordered 37 and with socks it was perfect for me. Thank you for the pretty shoes.
I received my package very quickly, and it was securely wrapped inside and outside. the shoes are fantastic and fit perfectly. I am very happy with my purchase. I will definitely buy from you again. highly highly recommend this seller.
They are very beautiful, I loved them I recommend them! I am #4 Mexican and I asked 39 were slightly large but nothing that cannot be solved... Excellent
surprisingly comfortable. the back rubs a bit at the top on my ankle but that is not uncommon for me with shoes and should go away with wear. the white is VERY white which is great as these are to be my casual Friday office shoes and that's what I was looking for
Fast shipping, very good quality.
Excellent product in general everything very well; Arrived super fast and I loved it, I was great
Very nice, light, comfortable, everything as described, I recommend :)
My mom loves them, they are comfortable to walk, and they are exact to the image
Very fast delivery! Thank you, the sneakers are very light. I can't say anything about the size fit, I bought it for my grandson. Think the size is in size.
I liked very beautiful shoes hardly weigh anything
Quality price bu ena lasts girls arrived on the indicated day
Lightweight, at first glance comfortable, very fast delivery
Shoe size 37 was smaller than US size 37. If you get shoe, get one size up. Insole was too flat, no arch support. Looks good, but too tight and too small.
I bought a larger number and even then it got a little tight, I advise you to buy two bigger numbers
Unfazed at the first glance, ale on my 39th good, having found here the 41st, Vin yak time "according to the Noz".
My mother loved it, as the tennis is beautiful, super light and comfortable! She uses number 38 and we asked for the number 40 was right.
The sneakers fit nicely
Cool sneakers. Lightweight comfortable and beautiful. Recommend!
As always great quality, only the shape Q is small, have Q be 2 Numbering more!
These are so cute and affordable enough to always have the newest whitest shoes . Love it
They are very beautiful I love light I arrived a week before
They are super comfortable when walking on the street is worth it I recommend it