We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
it was even better than picture fit great felt awesome my mom loved jt
Excellent quality, true to size, very nice seller!
it's not XXL size to small for me
Is really good and fast!!!!!!!!!!!!!!
Very cute comes as a medium size I ordered the largest
Bought for a gift but I bought myself a set too and I LOVE them! They are super soft and warm! Super value!
Looks just like what I ordered will send pic of it on
Has a problem the pants is very short. I bought two more sizes, because the Chinese sizes are very small. Of measurement is good for me, the sleeves and the body. But the pants are 10 cm long and that I am only 1 '65 cm. And my legs are normal long for European measurement.
very nice but pants đ too short
I loved it, very warm comfortable and soft I love it, thanks to the seller I will buy more Thanks!
They are beautiful, the material is fleece, soft, it falls short, I am 1'63, and I am missing. The shipment was fast.
All is good. For that price all is nice . Also good delivery đŠ I would recommend that product or store
Super soft suit! I liked it very much.
Run very small but so cute
Very pretty but it's not the best quality. The pants are too short.
It's small pants is short as for people who measure 150
Love the loose fit!! Very comfortable and I love the color!! Good purchase!!
It is worth taking a size larger. Very soft and pleasant material.
I'm glad for the delivery on schedule.
Bottom is small. Top-corresponding to size. Like pajamas are warm.
The pajama background is white and not pink, as you can see in the photo, but it's nice too. Everything is correct, it arrived well and it is hot and soft.
love these !!
The deputy came shvidko. all yak in the inventory, kolir such, m'yakenky. Rosmir m yak treba for my 164 58 kg. Diayu. recommend.
I am very disappointed with my purchase. First, the material has nuances as seen in the pictures. My carpet and my plea are filled with its particles. So the length is too short for me.
I am very happy about this light, comfortable and warm home dressđ One caveat: The pants have no pockets what I'm missing