We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very comfortable. I like it very much.
Pleasant shoes to wear Take 1 size more than that usual size I don't have thin feet and they suit me well.
To have the right French size: I do 40 in France and I took 41 when CD, 'a 2nd order for these shoes that suit me perfectly. My 1st order I had taken size 40 they were too small. They are cute on the other hand I think I will keep them as indoor shoes because the sole is thin and can feel the stones.
Good quality product but a little small size
I love… Very pretty, I will surely order other colorsThanks to the store
Comfortable and lightweight. Thank you store!
As in the photo. It is a size so it is ideal to put some templates.
Good size chart. Comfortable but bad smell
Small size I wear a 38 and to be more comfortable I usually ask for the 39, less because the 39 finger reaches the top, the shoe is very comfortable
Elegant flats. Walked all day on those in the city, no tired feet. Breathe through tiny holes.
Super fresh and comfortable. The correct size.
The sole is too difficult
On 39 took 41. Good, comfortable, beautiful!
Very pretty but small size
Shoes for my size 38 turned out to be small, I had to take 39. The table did not help, they are smaller for a full leg. And do not stretch at all. Traces of glue are visible in the area of the sole. The lungs are very. The price of 930 rubles is expensive for such a quality of shoes.
Convenient, fast delivery
Highly recommended
If they look like the photo but the size is smaller, they didn't fit me
The shoes are very nice, just like the picture, but I thought they would be more comfortable…
Beautiful and very comfortable shoes
buenas
Very beautiful
Super comfortable and light...
Normal slippers
lovely shoes very comfortable & right size.