How to choose the correct size:
Step 1. Please measure your foot length carefully, when you choose the size.
Step 2. Please choose the correct size according to your foot length
For example, if your foot length is 26.3cm, you should choose the size 42.
Step 3. If you are not sure of the correct size, you can click Contact Us!!!
Feet length=Insole length-(0～1.5) cm
NOTE: Don’t choose the size based on the Insole length and Outsole length!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great product. Fast delivery. Thank you. But for 42 European size you need to take 43, 44 too big.
As ordered, delivery time not very long
Super comfortable now it's time to test them when running
Thin sole but I prefer this type rather than the thick running shoes by the big brands and it is much cheaper, need to buy 2-3 sizes bigger than the usual, Adidas 41, ordered 44 and fit just nice.
I loved the sneakers. Compliant with the size and quality. The order arrived before the scheduled date.
Great as very comfortable description and arrived before
Excellent... Everything very well, arrived earlier than expected
Highly recommend these! I bought them as a gift for my hubby as he is super rough on his footwear which also takes a nasty toll on his feet. With these sneakers isnow basically pain free even after a long night or working where he is constantly on his feet and moving/walking. They are suepr light weight and the color is gorgeous. Size was exact and we couldn't be happier!!! ❣️💕
I got the size I feel scratchy, but my skin is very thin, we will see with the use good cost benefits
Very good light and comfortable shoe. The black is my 2nd pair ordered. Otherwise I l IS had in black and gray in red in blue and neon yellow and all was as light as comfortable. No matter what color you are really advice.
Perfect little other than the statement, it only takes one to be delivered.
Super Lightweight spectacular 100% recommended
Are comfortable
Arrived as order good material color indicated size also all as promised
That's good.
Good shoes for the cheap price. Comfortable and light weight.
The shoes look great, very comfort, the shipment came very quickly, thank you very much to the seller, I would love to continue to order from the same store
Comfortable and confirmed in the description
It is big for Me, I would need a smaller number. Thank you. Thank you.
I ordered a number more than I use and it still got tight
5.09>25.09.2023. cost.7.80+ 8.85=16.65€. Weight 247 gr each. Great. fabric net upper, and thick, rigged sole. my size is 27.5 cm, means I usually take 43.5 eiropean size. this was may be I bit large, but ok. Ideal EDC , casual and running sneakers. starting with 25.septemder I wear them every day, let's see how long they lasted
will do for kid shoes.
Excellent packaging fast delivery quality and the same size exactly
I liked it very much thanks
Item description was accurate and shipping was fast. Package arrived with no damage. Nice comfortable fit. Good quality for the price. Thanks