We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Order a number less and they fit me well
It is beautiful and super light. Just need a softer insole
Are perfect. Cheap, good quality, not heavy, they are suitable for wide foot and the sole does not slip. They have everything. I recommend them super. I bought the size 40 for size 25 in Mexico and it was perfect. I usually spend several hours standing at my work and these tennis shoes didn't tire me the day I put them on. I don't know how long they will last but they look well sewed. Arrived in a week, until the shipment was a 10/10
Bad package
I loved it, they are super light, I will see how much they wear out, if I can, I will return to leave my opinion after some time of use.
Very good product, super comfortable widely recommended my wife liked it and was tailored to her .. All very well
Are beautiful🥰 I loved♥️🥰
Very cute and beautiful
I ordered on March 11 and got it on March 16 It's spring, so I ordered it to be light and cool. Mash, I think it will be very light and cool. It's non-slip, so I think it's a good thing to have a rainy day.
Complies with the description👌They are very comfortable and soft is the fourth time I buy, they arrived before the date in perfect condition
Very light. Approved dogs I will buy again thanks :)
Very satisfied with this purchase, they are light and of good quality
Very beautiful I love it very much I recommend it if very comfortable
Excellent very light and comfortable, the size corresponds to the mia🥰🥰
Goods received as described and 4 days earlier than estimated date!
Very nice and comfortable, they arrived in 1 week and regarding the size I asked #38 and it was good for me, I am #4.
Excellent, I get what I expected and the delivery time super fast.
The item is nice but run small for that number must be pedeed 1 more
Very nice, order the exact size for chili (not 1 number more, not 1 less).
I loved them, they are very comfortable and they arrived early, in Mexico I am size 5 and I ordered 40 and they fit Me well.
I really loved them they are super comfortable and they arrived very quickly, I highly recommend buying
The description matches, I ordered size 36 and I am 23 in mexico, I am very good, satisfied with the purchase
They are light and beautiful arrived quickly in Mexico they were big but it is good for the price
And very good the Quality got a little Big more there is nothing
It is super very light and comfortable I like it!!!!!!! I will buy again