We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice Hoodie but I will tell you that the text is not white if u want it to be, irl it’s more of a beige color but other then that it’s very pretty | Also if u are a big girly deff don’t get under 2xL it fits a lil tight for my cherrys 🍒
super good cuality and it fits me perfect literally my favorite hoodie by now
Fits well
The sweater looks better in the picture than it does in person.
I didn’t get it
It’s so cute
It's pretty good quality, wish they had a small as the hoodie is extremely wide. text is a little low-set and the text also has some yellowing, but overall looks pretty good.
Very cute I love it so much, I wear it almost every day
I like it, it’s super cute but I wish I got a size bigger
I love the jacket very cute .. had a weird smell I hated but overall I fw the jacket
Fits really well but ima lil too tall and my arms don’t really fit in it, the quality was amazing besides that the metirial was mad silk the. The money is good but make it a lil higher and make it cotton. Shipping was less than a week. SIDE NOTE: I’m 5’7 going to 5’8 and 140lb ish
really good i loved it still not sure what it says though
material sucks but its okay the letters are nice the strings are the same but awkwardly long like 2 week shipping
😍😍😍😍😍😍
Not the same brown color but still good. Also order a size up too
The truth came to Me very quickly and it came to me in perfect condition
Its very nice. I would buy😋☝️☝️
Pretty cool hoodie but not the best quality but it looks almost exact to the picture
It was okay lol
nice jacket
The line is not white it brown
not the material i thought it would be but my boyfriend would like it, up size unless you want that skin tight look then get your regular size
Nice
The master 10/10 I arrived super fast too
Good color is off on the white but decent for price