We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Beautiful tennis shoes, very good price and have good quality, the design is the same as in the pictures and are not soft soled
As described & fast shipping. Thank you kindly
Very nice, comes the number and the right color. Many thanks came to Mexico in perfect condition.
I loved they come to size and are very comfortable is better than I expected
Shoe is flexible and true to size. I highly recommend buying the shoes. Colors as in the product description
They are great, very beautiful and comfortable look good material, let's hope they last a good time in general my and my daughter love them, without a doubt I will buy again
Is very beautiful .. Cute details and very delicate
They are very cute the design is good, the soft sole, comes a little reduced order one or 2 more. The quality is very good
They sent a color that was not asked again, I hope it is the correct one But super cute. . . ........ . . ........
Very satisfied with the purchase, it takes me approximately 10 days to arrive and they are beautifulđThey were a little big for my baby who was about 11.5 but I already took it into account
They are soft awaits me harder as well as better.
Very beautiful and the size corresponds to what it says in the description
Cute only come big I ordered 22 according to 14 CM and look like 15
Bus Duge garni. Sewing, without a third-party smell. On the new Duge Garno wibladayuit. I am more satisfied with them, I will be more famous.â€ïžđ
The tennis shoes are beautiful of good quality, came without Box, a little crushed but can be fixed, correct size identical to the picture
Excellent material, they were perfect for my girl, I am satisfied with the purchase I would buy again without a doubt
It's beautiful and it's nice. Moscow and children. Came for a later shvidko. Product I will describe that photo.
Rokivki garni TA vnutchki, ale 15 cm ustilka Tse VNA, may Tse on uvazi, I read the kumentary of the bilshomiryat and took 15 cm on the nizzhka and they won and they won them, to make money on the news. Bo will be Yak I'm a loch.
Class crosses, rozmir spivpadai, make a cut of the little brothers, smell not Mayyu, pidosshva is beautiful, delivery 13 days
Beautiful and good material
Everything great and wonderful and great and perfect and I arrive on time and everything great thank you very much for everything
Exact size, the quality is not so good, the color is the same and the design is well defined fit in the cm
Crosses for their own penny to put out the faintly, leggings, rozmir vidpovidad, they took me to send for-3 tizhni.
Just what I asked for, and I get there before the time
They are super beautiful I asked my child for 17 they were only a little big, they look very good quality