We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very satisfied with the purchase! Good quality and size ! Suitable for autumn. Thank you very much to Seller also for fast delivery!
Nice
Shoes very nice and consistent with the description. The correct size. They do not have a bad smell, they are of good quality. I recommend! Delivery a little after time, but acceptable.
Made not badly, my daughter liked it. The size matched. The seller best recommendations and good sales.
The product is good. The product has not replied to my messages, and shipping and delivery is very slow.
They are very comfortable. Looks just as cool very
For Ustylki 24 cm 38 rosmir pidishov Chudovo. legenki, litni. mayuyt scent, ale I think to vivithrate
Are beautiful
He says he's comfortable.
Croivka Duge garni and yakisno crobleni. presence of a bad smell
Slippers are light and very cute. Arrived in the estimated time. Everything ok
Excellent sneakers
Very nice a little fitted for the other I will ask for one more number
22.06 she married, 03.07 for the same time they bullied with us) packing in the nupirka and the all-one plastic Chorn foxatori-she showed it in photography. For 21 cm, the children took 34 rozmir from the child-pidykhli, even more to bring a reserve of one centimeter. The bottom of reality in the photo. I recommend it💗Ditina in capture)
good qulity ❤️❤️❤️
For her penny classes, I took a coupon through coins, I went 250 UAH. 38 rozmir dovzhina ustilki 24 cm, at least the leg will be good.
Very nice and soft my daughter does not want to take them away from the first time I put it in, I will buy another pair for my daughter and another for my wife
I have loved them, they are a gift for a niece and they are divine, I recommend them super, they arrived very quickly
really nice!!! and very fast delivery :) my daughter love it!! I think I must ordered a lower size, but it´s ok, she can wait to use that. I orderer 39 and her size is 36 US 5 oR 6
Are precious. They weigh nothing. The truth very happy I will ask for another
Ordered on April 19, the order came by new mail on April 30 sneakers a nice kid said very comfortable and beautiful
Good sneakers)
It's just right, it's perfect for the child, and it's so comfortable for the child. Slow-off shipping, which is too comfortable for the child. I managed to put it on quickly.
It's very light. I still have a big foot, so I buy several inexpensive things and wear them. I like it.
good