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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great work by this vendor. Product came out exactly as describe. Will further my business with this vendor in the future. Thank you again.
Very good quality, provide 1 Size of +
It seems of good quality for the price I bought (12,09 €) the photo I left a message to contact the seller of what I wanted and he designed it for me super fast delivery in a week at home, surely ask for some more of another color.
best customer service. love this store. definitely my most shopped at for personalized items. very soft and as always plan to order more.
Wear a size L back in the states. Ordered an XL and it fits perfect. But if you like hoodies loose, I would go 2 sizes up. Amazing product. Fast shipping. Excellent communication with the seller who made it exactly how I wanted it. Can’t recommend it enough. I will definitely purchase more in the future
Very good quality although I recommend checking measurements, I in Spain I use XS/s and I asked for the m
Amazing!!! I'll buy again!! Real Sweatshirt, not the acrylic ones!!!
Great seller ! Very fast at responding and really helpful
Sweat of very high quality, the printing is perfect. Communication is good is responsive, seller has taken into account all Knife changes I intend to recommend several! I recommend
oh my GOODNESS I love this hoodie. I was so scared it'd be too tight, and I wouldn't like the fabric, but my expectations were exceeded. if u don't want full polyester choose the colour I did, it's half poly half cotton. the images will crack up, and pretty easily that is but for 14 euros is crazy good.
Very warm product, excellent X winter. Fast shipping, communication with the perfect supplier.
It was for a gift to my sister and she loved it. Thank you so much seller I love it!!!
The pollen on the inside is soft, like polar. And the exterior feels a little like nylon. Still
Very well done the design, it is 3xl, it is too big and I prefer it that way, it arrived very earlier and it is good condition, highly recommended
this is my 3rd order from them. very good communication. great quality material. super soft. true to size. plan to keep coming back as a repeat customer. :)
Great quality and experience will continue to use them for my brand.
Our I loved very super warm and comfortable the quality of the material and the print so so so great!!! Great job:]
Fantastic. Great fit! Fast delivery. Good logo. I recommend it!
Hoodie is longer than the size chart suggests. My XL was supposed to be 70cm long, and it is 75-76. the rest of the measurements seem to be correct.
Ordered hoodie….very comfortable……..feels like polyester on the outside…but very careful
Tres good quality. Printing also.
Amazing product, very good quality, the print beautiful! The delivery was super fast , but more than all the service and the contact with the seller was perfect, A very reserved and nice seller and accompanies you to the product that suits you best with a simulation of the product and confirmation from you. Very recommend, i am sure i will do more orders from this seller .
good material, nice print, warm suit very good comunication with the seller recomand
Sizes run small for US customers. Print looks great!
Fast response and always good product ig: streetgrafclo