We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Priishov shvidko, viglyadak unpogano, rosmir of punishment Virno
Send a color different to the requested, bad seller
received fast the fabric soft and warm the size need to take a large size if you're size medium
ordered small size but it's like L size, I'm only 108 lb
Merci
Good evening, I received your package. However, the whole is really too big, there are 4 to 5 cm more than indicated. Certainly it's pajamas😀That I'm only going to wear indoors. I had already ordered a pink pink but of correct size🥴
I bought the size XXL, I wear the XL, and the pant is short and small
Received exactly as shown 12 days after order was placed. Color really is rust brown like seller's image shows not like my camera shows as red. Top has circumferences of 122cm bust, 81cm waist that stretches to 122cm and 20cm elasticized cuffs that stretch to 30cm with 58cm long sleeves, 56cm shoulder width and 71cm overall length. Bottom has circumferences of 61cm waist that stretches to 107cm and 25cm elasticized leg cuffs that stretch to 41cm with 64cm long inseam and 94cm overall length. Both pieces have some signature like D.ttlover stitched on the front of them.
I’m a US 5 I got an XXL and it fit great! (Size up)
Nice pants, but size is 48
The sizing is off even for Asian sizing. The top is very narrow on torso.
very satisfied
nice but could be bigger fast shipping.
They look very warm and feel very soft, the color is exactly the same as the image, I liked them very much are for a gift
It was ok
Size up 2 sizes if you want a warm fit. I’m a medium and got a large and it still fit me like a medium.
Tracksuit matches the description although the understated size very warm
Great lounge ware or as pajama. It is warm without the suffocating heat! Perfect weighted and so soft too. I hope it stays that way.
Great
The color is little dull but it looks good
it's to small it's not XXL size
it is beautiful hopefully the seller makes larger sizes.
Love it but the paint have the big whole
Good quality but very small size to be xxl
Small is very small for 129 lbs and 5'3 height