We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Arrived perfect👍👍👍👍👍👍. The pajamas are very nice, they are very soft and they feel very warm, the fabric is thin but very plush I ordered them for birthday gift🎂🎂And liked them very much. Fully recommended💯💯💯💯💯💯💯💯💯Thank you seller for the product👍👍👍👍👍👍👍👍
It is very beautiful, I love my wife, it is very soft to the touch Super recommended
Beautiful, comfortable and warm. Arrived too fast
It is small, it is not tight but it is very short leg, I took the largest size 165cm and but 65kg
It is as size M/L. They are very hot
Mʼyakenka, warm, welcome, or not plus size. On our rozmir then the middle Mizh S i m with short shdans. A number is not such a yak in a picture, trohi svitlish, ale is not critical for less. Delivery Boul Duge shvidka.
The goods are on an hour. Yakist-consumer goods. At Europeutsiv shorkuvat and zovsim not plus size. At rozmir 50- 52 in the mouth, ale shorkvat at zrist 164. I lost it, don't take care of the traffic. More than once she was singing, she was not for the region, but for the Asia.
beautiful performance, I am satisfied
Okay! A little small
Jätte nöjd med denna pyjamas 🥰 varm o skön. Kunde varit lite längre i benen. Jag är 157 lång.
The pajamas have arrived fast, 6 days (parties included). Has a very nice touch. The pants are a little short and the top is oversize. Gives a very pleasant heat.
Happy with the purchase my more wife was still perfect for her and it is very warm, I recommend product
Received exactly as shown 12 days after order was placed. Very soft fluffy material really keeps me warm. Top has circumferences of 117cm bust, 81cm waist that stretches to 127cm and 18m elasticized cuffs that stretch to 30cm with 56cm long sleeves, 51cm shoulder width and 64cm overall length. Bottom has circumferences of 61cm waist that stretches to 102cm and 20cm elasticized leg cuffs that stretch to 30cm with 61cm long inseam and 94cm overall length.
It's a long time coming. But it was worth the wait, very nice, just like the photo
Very nice and warm. Color as in the photo. But the size is a L in Spain.
Size very well, super hot, I am very satisfied with these products, besides all the world claims😜
Very good, but the color lighter than on the marketing photo.
Blouse is shorter than in the photo
Very cute and warm, but I thought it was coarser and the pants are a bit short, wide a bit of fur
It is very soft and comfortable, the color is a little bit redish that the picture but I don’t mind, I really like it and it’s super warm, it came in 8 days to Mexico.
Trop bien
Not yet tried but surely very comfortable, I like it very much. ULTRA Fast sending! Bravo!
Merci
Very nice and hot. I am size x or XL Mexico and I fit well, warm sleeping comfortable.
Received in the expected time. Very satisfied .. Matches what is described by the seller. I'll wash it and maybe update the review. So far, I recommend.