We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Super super warm and comfortable My children loved
The product looks good, good materialđź‘Śđź‘ŚArrived in 11 days
Excellent, I ordered a slightly larger size. The very soft fabric
Beautiful. Great quality. It just got a little small, but it worked
Ordered 30-01 and arrived 05-02 really very fast, it is a gift x what we did not open it
Size not suitable, like L on 170 and unfortunately not even for me and I have 160, size Good at max 150cm
Amazing, but take a larger size automatically
Is tailored, she is very cute, soft and warm, check the sizes why they match, my boyfriend loved it.
Very nice just a little smaller than the indicated size, but it complies
Item very father to my daughter charm very well made Thank you seller
I asked for the d3 170cm still very short, for an adult person to ask for the bigger one, even so it is great and my son will use it
very soft
The measure the size from the tippy-toe of the fin all the way to the head so go a size or two bigger nobody's going to be on there to be toes
Very small despite being for a 1, 50 person
Good material a little boy legs
At 170cm, the largest size is at the junction
The color is a little different
I can it a little bigger hahaha and super cute hahhaah is also warm
Very good material, arrived before the date, this beautiful
Buy the bigger one and still I stay a little small and tight. It is difficult to walk with it, but for the price it is comfortable and the truth quite funny, as well as being of good quality.
The truth is very beautiful I loved it but it is very small I measure 1.58 and I asked for size L and I stay girl and ask for two more sizes so you can see
Well packed I have not warned
The quality is a little different from the picture, more very cute and good, I measure 1,70 and recommend taking a larger size on account of the model :)
Ask for 2 or 3 sizes larger, it is reduced for height, the 1.90 is someone less than 1.60 m It's soft and warm
ITS PERFECT I love the fabric and I didn't notice any part that would be demaged