We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It fits perfectly! I didn’t feel like taking a picture of this particular order once it arrived, but I can assure you My words are the truth. It’s comfortable, warm, and obviously purple!!! 10/10 would recommend buying lol.
great
Arrived well, it is warm only that the fabric fades when washing, I advise washing it separately
I loved it a lot, it arrived very fast and it is very warm, but if it comes a little wide I still like it very much, I recommend the seller, thank you😃
The truth is, I really liked it very hot I had problems receiving it, they informed me that I had already received it and it was not like that good, I did the impossible to recover and I just received it
I love the jacket I wish I would have gotten a larger size but it'll work I'm very satisfied for the price especially.I am a size 12 or large in ladies Love it,now ordering for Mt daughters.
People can buy very good I liked my purchase too much
Arrived fast came super well packed, very hot, came with a discovered in your pocket but no problem just sew,
A warm coat, very pleasant and really good size. The pockets are large, the sleeves are exactly long. In short, recommends.
Super beautiful the jacket, I loved the very soft fabric😍10/10
Very soft, one pocket smaller than the other, large size
Thank you. This coat is not long.
It is warm and thin I liked, recommendations to order a size less as it comes wide
VERY NICE AND WARM. WELL MADE. SOFT FABRIC. TRUE TO SIZE. CHEAP PRICE. COLOR SAME IN PICTURE. FAST DELIVERY.
good
love ❤️ it
This was a second of these that I ordered. The first I was only disappointed because the color difference was way off, but this one was exact. Very happy with color, fit, feel, everything. I ordered one size larger than I would normally get and it was perfect.
I loved it, arrived before the delivery date, it is Teddy fabric does not weigh anything and super warm, I will buy more are Doubt, I highly recommend the seller
The order arrived quickly, and the color as illustrated
The color difference was a bit extreme. I expected possible slight difference, but it was much more than that. The color was so pale it almost looks pink and I ordered purple. It's not the color I wanted, but it's as soft as I hoped for and it fit perfect. I ordered 1 size larger than I normally would get and I'm happy with the fit.
Super well, arrived 6 days before what was offered, the size is perfect, I am chubby and short in height and I am very good, its material is very warm has good quality according to its price, thank you very much I am very happy to have received you, congratulations, and blessings
The color is very cute, thick, the size XXL corresponds to 38 in Mexico. Well packed
Very well, warm and well done
I'm very pleased with the coat. The color is slightly clearer than the picture, but this is already explained by the seller, that the computer screen can give a small difference. I'll buy again
Warm Culee, thin fabric but super good. I recommend you order one size less because it comes in size.