We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I want to return it and exchange it for a size XL, but it tells me I can't. When one of your conditions was free return
Class Quality
I like the color but it's too thin
Jacket is OK. Ake I have to order a smaller size because I didn't hit.
In the picture it seems longer than in reality
mooi
Hell
It was a great jacket but not the colour I thought I was getting.
Fast delivery to Israel. 6XL size is good at growing up. 56th. Here the color turned out to be unexpectedly even more vigorous eggplant than in the picture.
the saize is good i love it but the bag is to smol and you cant put the cowet into the bag its petty
The jacket is good, but it is thin, fit in size, I am satisfied, thanks to the seller
quality is as described. all good l
Great! Size compliant with EU
Beautiful and finite
And Super, Nu Ma astustam SA FIE ASA Faina
I already have two colors
This is not the first time, I recommend it to everyone
Great color. Has pockets. Has trouble fitting in storage bag. thin but will hopefully be good for fall weather.
I asked for a size 6xl and it doesn't fit as big as it should, it suits me. The size is small
Excellent đź‘Ť
Beautiful and the color equal to the image.
Thin jacket, more like a windbreaker, I doubt the inside is fluff, the product and price are the same
The coat is beautiful, light and tasty. I have 1,70 height and 60 kg, I bought the size 4XG and it was perfect. I enjoyed it quite a lot, I recommend it!!!! Thank you. Thank you.
The seller sent kurta quickly to Israel. I liked the quality of the jacket. but I didn't guess the size. Usually I buy jackets L size. Looked at the size chart I realized that I needed a size and did not guess. Cramped in the chest. I'll wear it on a T-shirt.
Very thin material. This is some kind of windbreaker, disposable. After the first wash, nothing will remain of it. Small though 7 XL. Short sleeves. Only on a thin T-shirt. I'm not happy with the goods, the money is down the drain.