We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Does not have tag on the product
Excellent quality, but smaller than expected, I have normally bought the 3XL but this time it is too small. Is there any way to replace with 4XL?
Very nice, quite soft and very solid color. I recommend it widely.
The size remains a bit fair compared to XXXl but very fast delivery and item as the description. Thank you. Thank you.
very satisfied
Nice warm material,a little bit too tight though. But overall very good quality
Nice sweatshirt of good quality and fast delivery.
Sot
Different from other products this size XL is small; I bought the size XXL again; I hope it is my size for the products from this supplier.
Very beautiful like on the photo and the size and well
Small size. I put L in Europe, I need 4xl (I weighs 73 kg for 1m75)
Very good, I bought XXXL, even so it was a little tight, but I like it, delivery, quality
Nice Sweater for the money and great fit. Delivered nicely quickly
The material feels good. Very suitable for this season
Good quality, fits perfectly, has deserved the purchase
Colour is very different than picture
thanks
Quality price ratio is good. The material feels good is soft. The only detail is that the closure does not come from the color of the sweater which makes a strange contrast I suggest taking care of those kinds of details.
The product quality is great, it is really very soft and the color is accurate to the photo, very good quality closure and size suitable to the measurements
same as pictured bit check sizing first
Excellent. I have requested return to order one size more. The indications in description according to weight and height are not very correct, at least in my case. I need one more size. Very fast shipping.
My husband's size was perfect, it is clicked from the thorax, the fabric is very beautiful and the light gray tone is very combinable, warm. I'm going to order other colors.
It was perfect! The fabric is super soft and comfortable. The measurements correspond perfect to the description. Looks super good. I liked it a lot. The shipment was fast and in perfect condition.
Beautiful Sweater
Vaig fer recerica I finalment em vaig decidar per aquest. Bon producte Amb relació qualitat/Preu òptima. Repetiré en cas de necessitat.