We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
They arrived in good condition, easy to use and aesthetically cute, perfect for birthday gifts.
Beyond praise. For 40 European fit 42 size. Even have stock. Absolutely comfortable and not felt on the leg. Took it for work, this is the second couple. Before that they were the same gray, they were running well, but I washed them in a typewriter and ruined them. Thank you for the quality product and fast delivery.
The shoes are simple but well made, I have already bought in another color and I liked them a lot. Are comfortable. So if I recommend them. In relation to the price they are very good.
even better than described: just perfect (cute and so comfortable)! thank you for this easy transaction and the ultra fast delivery, highly recommended.
Very comfortable for my mommy, I arrive earlier and as they describe it, they don't weigh much.
The product is the same as described... Very light and comfortable. Is already the second I buy. I use 36 and ordered the 38... It got really good
very cute and comfortable with socks. perfect for my cosplay. size was accurate
I just received them super comfortable was what I expected and they arrived soon thank you
I loved, just tailored, excellent quality... Very comfortable, I will buy another color
the size dey alright, Na your normal local shoe size you go select coz na the same thing he be.
Duge is a good product. I recommend it. Zruchni. At me rozmir vropeiskiy 37, got 39,
I'm a size 9 and these fit perfectly!! Very comfortable and cute, thank you!!
I really liked it excellent and they arrived quickly and the best thing is that it arrived by quality Post why other parcages are stealing from međThe shoes are light they do not weigh and are according to the size I am 24 in Mexico and the 38 are good for me, thanks to the seller.
They are very light and comfortable are the seconds that I ençargo, wash in a washing machine and do not detach
Second time I ask for them, the same as beautiful and comfortable my mother likes them a lot, thank youđ
Once again, very happy with these shoes, I even ordered for a friend because, she tried them on and felt they very very comfortable too.
Comfortable shoe, super light and the materials look good.
Excellent, well sew. For the summer daughter super. 39 size, on the insole 24.7 cm.
Very beautiful and very comfortable, they arrived very quickly I recommend them a lot! The color is very nice!
I bought them very beautiful for my mother and they will look exactly good
Fast delivery, light, airy. OK
Very happy, they are light and comfortable, they do not weigh, I chose the correct size according to the size of my foot, the order arrived early. I recommend it.
The product is the same as described ..... Very light and comfortable .... I was very happy with my purchase
Soft, light, comfortable and good quality of the material. the inner insole and a little hard but can be changed. I indicate attention when choosing the size. My number is 37 ordered 38 was the size. Who has a fat foot piece 39.
Cute comfortable