We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very cute, it didn't take long. Quality is at the price level. I loved them!! Apart they are comfortable, but if I feel that they will not last long.
I loved. I use 37/38 in Brazil, and I bought number 40, the size was perfect, it is very comfortable (I thought it would be a very thin sole, but it is not), a comfortable insole too, and it is good for those who have a wider foot, because it does not tighten the sides at all, Because it has a wide shape.
Small run
Super nice, ideal for wide foot as they are not narrow, the size is correct.
I loved them a lot, they are just like in the photos and the quality is very good, it took a little while but it was worth the waitđ„ș. I am a size 25 Mexico and they were perfect. Love a lotâš
I'm just crazy, it's beautiful to wear it, I recommend it
I loved them very beautiful, the number that was ordered is the ideal, they are of very good material I recommend them widely, congratulations to the seller... Arrived before the set date very well
They are very beautiful are worth it, they are resistant. I would buy others the measure if appropriate.đ
At first glance it seems that they will be very comfortable: 0 and they are identical to the image
They are really beautiful, comfortable, very cute, to have them in your hands and in sight pufff!!! The design, the shoelaces and the combination of blue with white sit great.
They are cute!! They look good quality I liked a lot and the shipping was quite fast!! Look the same as the image
Delivery to Kiev Moscow. 24,5 cm Stop for the time we will do it. Nosy in the top. wiglyadayu yak in the photo.
They are beautiful to me I liked, I ordered size 40 and I am usually 38 American
Beautiful as they look are beautiful I recommend widely I order size 37 which is 23.5 Mexican
Loved super comfortable, arrived well as the date to deliver you. Only it asks in the number 36 and was super tight ..đ„čâ€ïžâ€ïž More I liked ..
I loved them, very comfortable and beautiful. The rope is not very long but it is fine. I am 38 but I asked 39 I was exactly, if you have a wide foot as I ask for a larger size
Beautiful shoes but you should size up. I will give this one to my sister and order another one. Iâm size US 8 and I ordered 39 it was a little too tight so Iâll get a size 40
Very nice size true
They are as is in the photos, very cute and of good quality I recommend it
I really liked the material feels like very thick blanket type so to speak, the laces are divine
They're pretty. Are simple but for the price is fine. I hope they are comfortable. I liked the color the design the material. Todo
They are excellent I liked them very much thank youđ
They are beautiful, he liked them and they fit my daughter, nothing more than it took almost a month to reach Mexico
I arrived suuuuuper fast, the quality is very good, they are beautiful have a nice nice shoelaces, the details are perfect, I loved it!
Beautiful, despite coming in a very thin bag, the product was not damaged