We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
For their product, the product is normal. For SVII zrist 165 cm, VAGA 53 kg Took XL, Garno SIV
Perfect size a little small but it's okay
It is very nice just what is announced
Thin cool
This sweatshirt is very cute! It has a looser fit and the size chart seemed to be very accurate. Not sure if it can be seen by the pictures but the material is not super thick, which I also liked since was looking for something long sleeved for the transitional times when it’s not warm enough for t shirt but not cold enough for jacket either. Will be purchasing more in a different color.
Satisfied with the purchase
I ordered an xxl but it was cut like an xl
The goods arrived in Germany in 2 weeks, the quality will go for the same price, but the jacket came with a stain, I hope to remove it. The size s took L was just right, little measure on 2 sizes
Good service all perfect would buy again :)
This is my 3rd order, I love the material it is very soft! Nothing to say about the size either. This is my 3rd order, I love the material it is very soft! Nothing to say about the size either.
Thank you all great
Beautiful as in pictures
This normal
It looks good, but the quality is terrible. Dressed once and completely all already in pellets.
Arrived very quickly.The product is very good.Everything is in order.The box is broken but the product is in order.I recommend to buy
Very good article
The line is like a Gimo, but I think you should suck it up and try it on.
The sweater is not bad, warm, I took 98 XXL on the OG-sat down as it was supposed to be free, although it was possible to take less in the belt.
The sweatshirt was bought for my daughter, she is 165 cm tall, weight 45 kg, fit normally but the seller advised me to take L, which would be freer. the seller answers the questions immediately.
I recommend it, the truth is it super beautiful and it is warm inside!!
good very
I liked it very much for the cost it is excellent, but it took too long to arrive, I wanted it for December and it arrived in January.
The hoodie is good, I recommend the seller! In the reviews I saw that they wrote the fabric is thin and transparent, but there is no thick fabric for the winter is suitable.
You may have to ask for a size more than yours. The sweater is finite, it is more synthetic than cotton, but the inner lining is pleasant. Total, for the price I paid, okay. I'm going to use it to be home.
Veľkosť a farené prevedenie je v poriadku, but materiál Z ktorého je mikina je umelý.