We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good I liked this material
The shoe is just a design, but... the sole is too thin and covered... It seems to be .. the size of the size is a little bit disappointing .. Of course, if it is for the price, it is a good shoe. There is no Vimagnol.
The product is good and good quality. My size is 42 and I ordered 43 but it seems little big, So If anyone order this, order your exact size. Too fast delivery
Right size, good quality, almost doubtful but the tennis is very beautiful.
It’s an amazing product I love everything about it and the color especially the foot gear is comfort
Good quality came what i was expecting
Nice true to size he like em
Very original, if you like the variety and you don't care that they are trends from other countries you will like.
Superb
I ordered them 2 size larger as I am size 41 and wide foot I ordered them 43 and they are perfect
Satisfied, product very comfortable
Beautiful❤️ Perfect this shoe, I'm in love with it I'll buy more for sure👏👏👏👏👏
Beautiful, I can't wait to style it 🥰. So perfect and fits perfectly. I recommend seller, keep it up
Product is top, soft material, highly recommend.
top
The product came well packed, without the box but comes with a bag with air inside and did not knead, I found it very flashy and beautiful I recommend to order 2 numbers more because it has a small shape, it does not hurt to be white is more off white, you can buy without fear
Sneakers is indeed beautiful
looks good but not the exact same as on image
Pretty
This re comfortable the shoes came to me I am from peru
I have bought from you very often and will do it again and again, so far I have always been satisfied and will continue to recommend them.
Beautiful and comfortable. But quickly wear out
Cute Shoes
Small example size a t 44 corresponds to t43. For the quality it goes for the price
Quality nice