We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Like clothes worn by jams
You don't know, but looks great, worth at levels!!!!
Soooo pretty and sooo comfy!! Arrive on less than a 2 weeks , the quality is AWSOME! I love it sm and gonna use it a lottt ig:talyaurbae
The jacket arrived on time, the quality is very good, I am very happy
I'm Korean. If you want to buy it, please buy it quickly,,🔥1. Shipping: 1/21 I placed order on Sunday 1/25 on Thursday what choice? I didn't buy anything like this, just buy it in general👍👍Well, the size color address you applied is missing.❌2. Material: Once thin, the dog's roof is fine😍3. Smell or Status: it doesn't smell 1 degree, and it's good. Let's do it. There's a clean omzak of the dog, but it doesn't break and it's soft. There is a good movement and a jacket to the hat. If you are struggling to live or not, get up right now. Heroes are hip and real tears, foreigners also turn my late translator and see it, because it's really good, sir i love U❤️❤️
I ordered one in size s and one in size m and there is not much difference, it fits Me and I measure 1,55
Geri many compliments I so up but tbh I could size up more for that oversized look like the one in the picture. I washed it once it’s till fine i just air dried it
So comfy large fits nice and baggy
The jacket is just a bomb, like a picture. The year of the malyunka to flow and then I will not put 4
Same as description
the fabric is amazing and soft, but the only problem is that it came with a rip in the hood and the jacket zipper broke off.
Very beautiful, arrived before the due date and has great fodder. I didn't understand why the zipper on the cap, but I still really liked the sweatshirt.
Very nice, I would ask again. The fabric is shiny but looks pretty.
I ordered a medium it’s a little small I would order a size up but other than that it looks great and keeps me warm
Spider paint and web are more or less, it seems that over time they will wear and peel off with each wash, so I recommend washing the hand of this coat. Inside it is a very thin fur that serves to heat up for example in a cold air conditioning room or that cold Imp more not so much. It closes until the end of the beanie and sent me the right size (M). In relation to the size with my body, if you measure more or less 1,60 and weigh about 50kg, the size m will suit you very well. About some mistakes that came in the piece, it's no big deal, just a few sewing threads appearing, nothing that scissors don't solve. The painting of the spider and webs came intact at least.
I liked it quite a lot, it's very hot and the size was very good...
After 6 days inside, good quality!
mega poleacsmmmmmm
Very good fabric
I arrived well
Perfect fit good quality very synthetic but that’s ok fast shipping and arrival
It was nice it fit perfectly I love it me and my friends are matching:)
I Ordered The Wrong One I Ended Up Still Liking It Tho
Very cute hoodie, quality better than I expected, fast shipping
It got good in the body, it's very beautiful, it arrived quickly