We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Super awesome! They fit me so well and the quality is very good too! I am 52kg and got a large. Just one thing, I might have to make the waist a bit smaller so it fits better, but it will be fine without that adjustment as well. also they came in SO QUICKLY. very very fast shipping. the estimated arrival date was march 6, they came on feb 21
The pants are very cool, they justify their price. Are well-sewn, the material is nice, but they are thin. In winter only if with underpants. The height 160 fit perfectly as I wanted, there is an elastic band in the waist And they gave a rubber band as a gift
It's a good fit for me.
Great jeans! Came to Ukraine in 2 weeks, the size is right. it's super, thank you!🤩
The fabric is a little light, the length is normal. if you want to oversize, take a larger size. it's okay
Pants then good Ale yakisty Garna
Everything came out great, except for the zipper which has some problems while zipping it up.
it was a bit small for me but I think that's just because I didn't check the size matched me properly
cool
Tse love
Good
Garnoi pants, donechka is presatisfied.
I thought it was nicer
They are OK
Great pants. 167 great for growth
Thank the seller for the delivered goods. Fast delivery, great packaging, thanks very much for the gift (hair band) my daughter likes everything👍. I recommend this store! On the back of the jeans on the belt is elastic, very suitable in size, stitch well, the thread does not stick out. Thank you👍👍👍.
Fit is VERY large. Based sizing on chart and not accurate.
Better than I expected. Nice knitting
It's a star... It just does... The tins under the pants are so dark that they don't even have a wide fit. For reference, the pants are very thin!
Duge Garnai, cool pants
I loved it, I plan to ask for more like these
very good quality material, the stars look very nice and the pants are overall the best I've ever bought on here. I recommend =)
Jeans are good, but the expected quality is better (
It's a little thinner than I thought.
Jeans are super, on the list of 163 and Vaga 47 giants are my wine, you can take no XL but L, I didn't spit with the seller, it came to the lion for 10 days