We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
the shoes fit perfectly. I love them
Garni sneakers, in the inventory everything is said very. Edine, if you have a deputy, take your brothers for one rosmir meanchet. She was 38 rozmir, 24 cm was given, and the mouth was 25 cm. With this stew, this will be the case, for the fabric. Delivery to Ukraine to add shvidko-trohi more than three tizhniv.
Looking good, they are very soft, but one size smaller
very nice, like in the picture, good size, material a bit cheap, but it's ok looking at the price.
Small size take two sizes above, I make a 38, I ordered a 39 but not enough too small. Practical the sole takes off, are very light, pretty, but I had ordered in white and I noted that I ordered in green an error may be on my part but not sure….
Corresponds to the informed material. Cute to wear in the summer. Material corresponds to the value of the shoe.
Good material, light and soft sneakers! Fast delivery and on time!
Cute cute tennis, very comfortable and good quality and recommend the seller
I like the full-size shoes. my foot is comfortable. thank you. I suggest that the sneakers would have arrived earlier, if not for the general package.
I put 38 in the Brazilian size, ordered the 40 and it was perfect. The tennis is very light and thin, but with the good finish.
I sincerely bought without much faith that it would reach me, mostly for the value but it still only took me 10 days to arrive. Very grateful
Beautiful, I loved them, but they were very precise, it should be ordered 2 or 3 more sizes because without small
Si cumple
The tennis is beautiful and very comfortable! I used two days in a row at work, standing most of the time and he didn't bother. The photos I took after I already used it!
Product was not as comfortable as I expected but I receive my parcel in 6 days
Shoes are a very cute style but it does give you blisters so be careful.
I love it , fits perfectly 🥰 5 🌟 🌟 🌟 🌟 🌟
Nothing heavy like plastic with fabric for interior semira presentable good quality as described by no spe elejir number pedi 35 and it is 2.5 I use 4.5 MEX error mio was better number that corresponds by country
The tennis is very light and beautiful. My daughter liked it. Only got small
it's fit, but size 40 will be better, otherwise it's good.
The order arrived quickly. Made no problem exchange size before the order was sent. Satisfied with the purchase. All as described
It arrived very well ahead of schedule thanks to the parcel company that I deliver quickly as soon as it was in its possession ..... very well
Simply loved😍Use 36 in Brazil, ordered 38 was right, ask for 2 more numbers
I measure 39 usually and I took a ball to a degree and drop presses the edge of the fingers. It is better to take one degree more
It arrived in good condition. They look good quality, just need to try them. I am exactly not tight at the tip. My foot is 22cm and I arrive in good weather👍