We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It is very well heated but the neck a little wide.
It is very small is not according to the measures of the description
Although I chose the measure described is a bit small in height, I am 172 and it fits me short. Luckily it suits my daughter who likes them. Usable.
As detailed, but the measurements are small, you have to buy a larger size.
Fast shipping. The pants on the waist is very reduced... if it stretches a lot but the spring bothers. Very warm pajamas.
I thought they were the parts because it says set and well, only one of the pants arrived
Suoer father but smaller than he is
very thin tissue, poor quality. should be used in spring or autumn, nothing to do with winter pijamas
Very beautiful
Beautiful product, but the sizes are small. I recommend taking a size larger than your old size
Good quality and the seams are smooth but small size
Minkštas,malonus kūnui,kokybiškai pashitas... atsiuntė tikrai Labai greitai. atitiko mano išmatavimus,ačiū pardavėjui
The pants are very comfortable, but I make a suggestion to the manufacturers, since you sell a lot to Europe, I suggest you lengthen your pants, western women are taller than Oriental women and pants are very short
same as shown ❤️
The quality is average. With the size I was wrong-big.
A little smaller than me but not enough to return.
It's pretty. Light and warm. Soft I buy bigger size usually I am M and buy it xl and if it fits me.
awesome suit. its so cozy I love it. Thank you
The color seemed lighter
Thanks to the trenig dam really good looks good and pleasant on the body and the color really corresponds to the image.
Cute and warm motorcycle pajamas, fits right
The offer says pajama set but and lie only arrived pants although the quality if very good
I bought yellow pajamas for a long time, the fur was a class. This one is not seen at all what it used to be. But the price is not high, it will do for the house. For 160 height, the pants are short. Only 15 centimeters does not reach the ankle. Sleeves seem to be good in height. Weight 63 kg. Not wide, almost the size XXL. It was necessary to take an even larger size, but is no longer on sale.
Chic pajamas. I have already ordered the second in this seller. Comes quickly, warm, cozy. Recommend
Delivered within the time frame. Fits well. Trousers a bit short though, but overall value for money. Seller recommended.