We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very cute, good quality for price. Runs small, so size up. As pictured and always super fast shipping!
Ok, the number fits 39
Perfect, arrived super fast, just got to thank bought 2 and came beautiful
I really loved them very much, the quality is super good and they were perfect in my case I am size 23 and I ordered them 36 if they took a while to arrive but it is worth the wait
A beautiful thing. They fascinated Me. Custom-made justis come to order a size more.
The shoes look exactly like the picture and true to fit. They are perfect not too tall or chunky. Fit very well and are very cute. I really like the blue stripes and the shoe laces are cute and go well with the shoes. Comfortable fit and good for a wide foot.
They come wing size and are beautiful
The tennis is beautiful Great material, it's like in the image
They feel comfortable and the seams and details of 10 the number comes just so I recommend ordering your size or half number larger, they do not come in box but if they come protected and with filling inside to avoid deforming
They are beautiful, they fascinated me, I asked for them in 38 and I had boys, I will ask for 39 better, from there on out they are perfect, widely recommended, equal to the description.
They are very comfortable and also very beautiful. I highly recommend them.
The perfect fit. Well made. I will buy more if possible.
They are beautiful as the description of the publication, they are canvas, the platform makes you not feel that they are flat, the super I recommend the size is as is and the fact that the tip is wide are more comfortable the sole is non-slip.
Regular quality
The sneaker is beautiful, super well finished!! But the shape is smaller, much smaller!! I offer to buy 2 larger numbers (without exaggeration)
Excellent! I ordered up one size and wish I hadn’t. I’m 37-38 ordered 39. 38 would have been perfect. But they will fit fine, I’ll put a liner in them. High quality. I recommend!
Recommended
They arrived before the estimated time, they are the same as those they offer, super comfortable
They are super nice and comfortable, the size is perfect and arrived in 10 days✨
Parents are fine, they are thick soled, they arrived in 9 days I am a size 22.5 Mexican and they were good for me. I am satisfied. I totally recommend them
wow this sneaker is a bomb love it highly recommend this seller 👍.
I really liked these shoes, they come of good quality, the sole is thick and hard, the fabric feels great, the insole they have inside they feel soft and it does not feel as if the shoe is buried as it has happened to me with others, The only thing that I did not like very much is that the tip is very round, I would have liked it to come a little sharper to give a more elongated view to the foot, I walked with them and they're very comfortable, I didn't get tired or end up with foot pain, They arrived very quickly in 5 days but first I wanted to try them to give a good review, in conclusion, I do recommend them👌
Excellent, looks the same as the image I recommend 100%...
Super cute same as the catalog photo, perfect size, the material feels resistant, I loved it,
sp cute and comfortable