We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Satisfied, great!
I like it is very comfortable only a little transparent but the truth is very good Lycra
I love it is very comfortable to train
Arrived very well packed the short is like the advertised great quality can buy because it is very good
Too beautiful, very fresh. Loved and super recommend, the wine is even more beautiful.
They sent the wrong color, it came the same. Wears super well, soft, comfortable.
That I am delighted how I stay
Very comfortable despite the stress caused and the delay. Was worth it
Comfortable, but if you are going to use them to exercise they get on a lot and it is uncomfortable
runs small. I hope they don't shrink
I bought it for my girlfriend, she loved it. Light material, resembles a good quality underwear... Both in the thickness, and in the fabric. * Illustrative image *
I liked it, but it is a little transparent, but the fabric is very nice to wear, if it were not transparent it would be excellent
Good product
Very comfortable and as is in the photo
a+++++
Very cute, but very short
Shorts wear well, but it is super transparent. I have 1,72 weight 75kg I ordered size L and it served me well
Is the second I buy hyper comfortable
Super comfortable, as the image is, I recommend it to the 100%
Good morning my refund is taking a long time because ????????????
Cute shorts, but let the panties appear, like many others. Comfortable
Great
Very good excellent
Is very elastic and looks comfortable. High-draft and short as in the photo.
Despite having stopped at customs and paid a little more than I liked, dressed very well