We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Like the description, they are warm.
Very good item, warm, warm, warm, I loved
Thank you very much seller! I liked the socks on time, I have 37 rubles, my mother has 38 rubles. Also fit well. I recommend selling.
As described. You need to see how you behave after washing
Sock well OK! I still haven't used it in the cold to know how thermal it is. She doesn't have much of the shape of her foot, and so has a seam that apparently will bother a little.
Correct size. Warm and mild for the winter. Wash at 30 °C and avoid dryer. Dry matter quickly enough.
Are light and soft. It remains to be tested if they are warm.
The socks are warm, do not have the shape of the heel, making it possible for any foot size to wear, as this does not harm anything. I love it, I'll buy more again.
They are of good material, thick and warm inside I liked it a lot
Equal to photo
Good
Are comfortable and warm up very well. The fold at the end of the sock is very important to do, not to hold the circulation.
Socks individually packed. Very nice finishes. Rare this quality. Bravo
It took a while but it arrived right. Thank you. Thank you.
Came equal photo and it's even thicker, just don't keep the temperature
The sock is similar to the bottom of fleece nylon tights. It will be good to shoe a narrow boot.
They are medium type and inside soft hair. It is one size does not have a heel.
The socks are perfect! Warm inside. On the outside is a fabric that slips. Good to wear with sneakers or slippers in the cold.
Cost benefit Great, hot sock. Arrived pretty quick.
Thank you for the product to the seller and for the excellent work of the store and recommend this wonderful warm socks to everyone
I think for the value and quantity, it's worth it. I still can't say if it heats up, but I believe it does. It's comfortable.
The socks came shvidko. Warm and garni
Cool socks, ale three university students, she stuck it on her leg. Home wear norms. Coupon for excise duty for 21 UAH
They are good size and warm super well
4 pairs arrived, the purchase was for 5 pairs