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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
great product
Comfortable sweater. Fit is size-appropriate
I arrive very quickly the order I like but I would recommend if they are size L choose the last size to fit them perfect
It is too small for normal sizes is too small. I ordered a larger size than I normally wear and it's still small. 2 sizes must be ordered above
Excellent quality đź‘Ś
Exceptional quality for price. Fits perfect and feels amazing on skin.
I arrive on time I recommend itđź‘Ś
Very good Excellent thank you🙂
Excellent quality, I recommend it, shipping in time
Fits so well
Excellent, very beautiful jumper! Beautiful color, the fabric is super nice!
Super beautiful
I am impressed, the sweater sits very well on me. To cut a story short, it appears to be perfect.
Very satisfied with your article
It was so good liked I and on top of that it fits like ok
They have too well I recommend the 2nd
Quality is good, faster delivery
It came to Me in a fortnight, more or less. Soft fabric, not so thin, something fair the size, but nothing that is not fixed with a jacket on top. All colors are exact as the images look.
The color is as shown in the pictures. Is warm and thick for the cold. I am 1.83, I am medium size but size L was very fair, almost fitted, so I gave it away and made another order but in size XL.
Great handling and delivery ahead of schedule. Thank you. For credibility and good dealing please but success Thank you again and I hope you continue this same deal but we want you more details of the sizes
Small. You need to take a size larger.
Delivery 8 days to Poland, the hands should be a little longer, otherwise completely satisfied
The quality was good and the delivery was within a week. The size fitted perfectly so I could wear it almost immediately. Recommended seller!
very good good very good good very good good very good good very good good very good good very good good
Very satisfied with the product