Dear friend, please choose the item according to your foot length. If your foot is wide or thick, we suggest you choose one size larger.
Size 26=Feet length 16.5cm
Size 27＝Feet length 17.2cm
Size 28＝Feet length 17.9cm
Size 29=Feet length 18.6cm
Size 30=Feet length 19.3cm
Size 31=Feet length 20cm
Size 32=Feet length 20.7cm
Size 33=Feet length 21.4cm
Size 34=Feet length 22.1cm
Size 35=Feet length 22.8cm
For manual measurement, please allow an error of 0-0.5 cm, Wish you a happy shopping.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
al final. perfecto
Very good.
We wear two weeks. All OK
Very comfortable shoes. The child is satisfied. Have already tested warm and do not get wet and are good in the snow. We'll buy again.
I already knew the product previously. Is still great and very good quality. Ideal for Kindergarten. I recommend it 100%
Perfect soft comfortable and light color fuchsia size correct
Excellent for the price exceeds the expectation
Excellent Product, fast shipping, I will buy more.
Well received They are much Knife girls liked
Good quality. But 2 size less. 33 equal 31.
Perfect, soft and fair size, ample, my daughter loved it, I bought number 31 and it suited her very well. I'm going to order more.
They arrived in perfect state the measurement is as it says in the size chart I always buy you a little bigger but the size is fine
Perfect. I love it.
I received my package at home in France at home Epernay I am very happy and very satisfied thank you very much it's nice
Fast delivery. Felt like demisezon or eurozone. Comfortable. The water is rolling. Satisfied with the purchase.
Gift but I think they are comfortable and warm
My granddaughter loved it
Very good product I love I will buy again
I got very beautiful shoes before the date and comfortable shoes do not happen to my baby
Comfortable beautiful my grandson love would buy again without fear I recommend
I liked it so much that I repeated the purchase once again. I recommend it.
linda perfeita