We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Size m is very wide and long sleeve for height 169 cm. I did not like the way this material sits, it is not nice and cheap to look on the pockets. Not what I expected and not that I measured in the Zara detailed model. Can not recommend for purchase.
Beautiful oversized jackets. Highly recommended
The fabric is very good, it comes very wide so if you don't want it very oversize I recommend ordering two sizes less.
Super very good quality (a bit plus long than the one in store) it arrives towards the stockings of the back. Super quality and the color too beautiful!!!
Beautiful! I arrived very fast, I loved it it looks super good quality and the incredible color, if it is a little big I asked for S and it was slightly big, I recommend it a lot
The jacket is as described and she size super well. The color is like on the photo, and the touch is soft.
For this money is not bad enough... A little at the seams is not evenly everywhere, but it does not catch the eye.
Very nice. Looks smart I got XS and it could fit a UK 10. looks oversized but nice xx
I loved it is like
Perfect
This jacket has a wonderful fabric, it looks like a sheep. In addition, the part of it is lined and very warm
Quality is normal
Beautiful jacket - well made, lined and soft. color was very rich and gorgeous but it was cropped and too boxy for my liking. I wear a size small typically but it runs much larger. Looked much more hip and cool on my younger taller daughter so she got it!
Amazing too nice size well
Very nice I ordered 3 colors already completely.
Rare but it is not a cream is a little darker and recommends the total
Super jacket she's beautiful I'm going to recommend one in bordeaux
So so big - a M would fit up to a 16. My mum is a 14-16 and this fits her perfect. Will have to re order in a size S
The same on the picture nothing to say, keeps warm I recommend the delivery was super fast!
It's a bit big, ask XS still looks oversized
The jacket is good quality but I donβt really like it.. thanks anyway
It's really good to the extent and everything a little big but
Incroyable πππππππππππππππππππ Incroyable πππππππππππππππππππ
Perfect, size very well! !!! Idifuxucjggjggxgxuxjxucjcjxgugxuugxgixcixic
It will arrive in a week, it is the order that has reached Me the fastest. The super quality, and the perfect size. Very happy with this purchase, I will buy again in this store