SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
A good quality sweatshirt, but the size could be a little bigger. The sweater in size 3XL for the dimensions of 175cm/95kg is gently tight. In General, I recommend
Super
Thanks to the seller for good quality
Fits well, touch is nice
Sweater with good finish, exactly as advertised, with indication of being 100% of Merino sheep. Attention to the size. As indicated by other buyers, although I usually use size M in Brazil, I bought XL and it was perfect. I recommend it.
Bonita
I am delighted with the quality of the product. Color consistent with the description, the sweater is very pleasant and warm. Made very well (as can be seen in the pictures). I ordered the size XL-normally I wear EU M-L with a height of 185 cm. It's good for the length, but the sleeves are slightly too short-I think it's good, because it looks nice and allows you to wear it to expose your wrists. If you like longer things and looser style-it is worth ordering 3 sizes larger sweater.
prompt delivery and nice product but may be should have got a size larger.
Excellent product .. Correct size
The color of the received is more brown or coffee, more than not purchased
I loved it, perfect. I have 60kg, 167cm. After that I bought a black one, but there was a difference in size. The Black was bigger, less elastic, slightly inferior and I am in the process of returning.
Excellent merino wool windbreaker, very good quality
The quality of the product is great, shipping was quick and I’m very happy with my purchase
Arrived very fast, excellent workmanship
Very comfortable, dressed well... I have 1,84m and 110kg
Perfect! I loved it. What different fabric. I had never seen a fabric that way. Had previously bought in another ad, and N is nowhere near that one here. I followed the instructions of the ad and it was fair, almost tight, if I were to grow more, in 1 year I would lose. If you like it more baggy takes 1 number above.
It's long but too tight
Very good quality! I asked the seller to exchange for a larger size and he was very solicitous and effective! My husband has Torax 104 and it looked great.
The product is of good quality, however the measurement table is totally wrong. I measure 1,67 cm and weight 65 kg, according to the table the size should be L, however this was huge. I should have bought my usual size which is the S. Fortunately the garment was very good for my brother who is 1,73 and weighs 77 kg
Excellent quality. I just found the size too big. Would buy two smaller numbers.
Size 3XL is equal to Australian size XL
good size and warm. fits well in mu body. O Hope It lasts. recommended
Slightly big size. Nice color and shape, comfortable tact. Quite warm as well. Good quality-price relation.
The jumper is good and does not bite, it fits the size. Very beautiful saturated color. Photo does not convey the exact color. Thank you.
Good quality, size XL is like a size M