We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Ordered these sneakers for the second time, really happy with my purchase. Delivery is extremely fast.
Super comfortable, good size, fast delivery
Very light sneakers, easy pants, arrived fast, I already ordered two more pairs and I will buy more ..
Love these sneakers. Very well made and oh so comfortable. My size is 40 which is the size I ordered and they are a perfect fit and true to size. I would buy again and highly recommend this seller. Extremely fast delivery to Australia. Great product!!!
Fit perfectly are comfortable future term
Excellent, all in accordance with the photo and description.Good Quality Product and Very comfortable, size is normal ,This shoe quality is particularly good. Fast Shipping,Packaging is very careful, very satisfied
Everything is fine, i really like it. soft comfortable and are of high quality ,Excellent shoes and Fabulous seller, quick service and quality product will buy from them again， Thank you.
Great product and a great service, package arrived on time and was very well packaged, Thank you!
shoes have light weight. sole can bend
Acceptable
Loved these sneakers so much this is my second order in another colour. So comfortable and fits true to size. I take 40 which is what I ordered and they perfect fit. I would highly recommend this seller. Delivery was extremely fast and well packaged. Top marks!!!
light and comfortable. easy to clean,can be washed in the washing machine either.
excelente
Super light, comfortable and cheap
Supper...40👍
Super! Took 42 size per foot 25 cm. The village is ideal with a mini Reserve, which is needed while walking. Came in 14 days on the Dnieper to the post-station. Thanks seller)
I bought these for myself, I thought they were going to look bad but I was wrong, they were perfect, they are very light and soft. Buy 2 more number than I fit and they are perfect.
The shoes look nice, are fine and also walk comfortably and softly. Match the images. Only I get terrible stink feet in it. Never suffered before in my life. Maybe a reaction with the material of the insoles. So have other insoles on order to try it. If you do not suffer from this, they are fine light summer shoes.
Very comfortable. Imitation of skits at a fraction of the price. It is worth waiting for the delivery which was still very fast (3 weeks). Easy to put on, very flexible.
I’ve purchased these shoes over 10 times. I love them. Super light and very inexpensive. When they get dirty I buy new ones lol
Garny goods for soi) light👍
Excellent product. My wife liked them very much. One hundred percent recommended. We will continue to buy soon
Good Price. Great. maybe thinner material than expected, but still happy. fast delivery
Delivered to Kiev in 20 days. Class Shuzi. Brits can.
A safe bet.