SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
really nice trainers, my son loves them! price is amazing 5*
OK!
Great. Thank you.
Good sneakers for their price. The color is the same as the seller. Children like it.
Pretty recommend as in the picture.
Everything perfect I will still order from this seller fast and on time shipping and well packed items
Very nice, I liked the design, but I look like they are for a little while, the sole is very thin and fragile is the only bad thing!
The store sent me a few days late I think there was a problem, the product is good, I will order this third order even more thank you
Love. You have to pull up to release the tightness. Lol took me a while to figure that out
Rokivki juge cool wibladayut. Kupuwala Blue, wear 37 rosemir. She won 38, and there are great ones. It's not too small! Came for 8 days to Ukrainian. Excise tax and coins for 250 UAH.
Class light Vavko Bulo trohi ditina twist the Wheel ale is not a problem
Great looking shoes. Kid loves them. They are solid. Great tightening mechanism. Size correlates to the size chart.
Good .... My son liked
Awesome
Received baskets happy little son fast good seller very happy thanks to the cool seller
Very good sapatillas my son loved very good material I recommend themđź‘ŤAnd I asked him to the centimeter of my son's feet and very good kedo
The shoes are great, my little one very happy, depending on the size of the foot, I should ask for a 34 but like other purchases I have done it was too small, In this case I asked for a 37, two cm more, instead of 22 cm I buy the 24 cm; My little one has a wide foot, they are perfect
Just as light as description. Arrived fast. Son happy.
Very nice colors are great the size corresponds to the sole is thick the colors good as is
second pair I ordered, I had to take one size bigger. my kid loves them and then I love them too.
Thanks
It's like the comfortable photo the kids loved it all arrived right
Quite decent crosses! Are tightened by the rotor, released by pulling the rotor up. Smell, but quickly weathered. For a couple of seasons should be enough
my kid loves it! order a size bigger, I need to order again because it was to smal. but still worth it. amazing quality for the price!
the material looks great, my son says they are super comfortable