SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This is my next purchase so I recommend again
The quality is good and I like it ~ It's a bit of a bit of a bit of a
Women are small in size, so they order in men's clothes.
Everything about this sweater and the entire transaction is excellent. This is the fourth sweater I have bought like this, They are all excellent quality. I highly recommend this store. I have asked several questions. The store responds quickly and completely.
As described. Soft.
The quality is excellent
Love it, i kept searching for wool 100% local couldn't find. This solved my problem with a minimal design and a soft material
Really wool Size conforms to the description Beautiful Color Soft touch Label comes apart I do not know yet if it is going to shrink with the washing Basic quality cashmere
Great item, comfortable, warm, excellent finishing, thanks
Size L is more like a women’s M/L. Drawstring is comically long, but easy to trim and reattach the ends. I did a burn test on the trimmed ends and it is definitely a wool blend, but does not feel like 100% cashmere. Still, it is a good value! Am considering purchasing another one.
I loved the blouse, perfect and well finished. I saw commissions about the cord... I thought it was perfect. I intend to buy another
Comfortable and does not pinch on the skin. Very hot.
Chest wide arm ~
One size up to order
it was a bit small could've been my mistake I don't know. But I'd order one size bigger next time. The quality overall is good. String is a bit too long for my taste and the end metal caps of the string is too heavy and keep hitting me.
Good
I'm here because I'm a fter.
Excellent! Soft, warm, well-made. I also have it in grey and bought one for a friend. I am quite sure that it is merino wool. The sweater was shipped immediately and arrived in just a few days. The Store responded promptly and provided a lot of information when I messaged him with questions. I will be happy to buy from this store again.
The quality is excellent. For the height of 187 and 85 kg fit perfectly
Great
Very nice men's sweater! Jakosc 100% recommended, plus packed Super. I recommend
This is the THIRD hoodie that I've bought from this store and I am delighted with all of them! I gave the third hoodie to a friend as a gift. She is very happy with hers as well. The quality of the hoodie is excellent. The sizing is as described. The material is soft and warm. The store customer service is quick and very helpful. I am about to order another hoodie for myself.
Shvidka delivery. The quality of the vidm.
Excellent quality, not very thick but definitely not as thin as some of the low quality wool shirts I've gotten from Ali at around the same price... this hoodie is definitely worth the money (same thing would cost double at any US store) and it has that wonderful fuzzy cashmere texture that's incredibly soft, plus no issues washing with my machine's cold water setting and gentle drying
Excellent quality, really OW!