Dear friend, to make sure to get the best fit size, please take a look at our SIZE CHART before you purchase. Thanks so much!
Dear friend, to make sure to get the best fit size, please take a look at our SIZE CHART before you purchase. Thanks so much!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very warm is fine for this cold
175cm.8okg.XXL.
excellent fit well
Warm even in cold weather
As much as the price
It's Joe. It's Joe.
very nice
I couldn't take a picture, but it's warm and soft inside. It is recommended to wear a little big The material is fine.
L size order but I received XL. I like the cotton.
It seems a little big, but I'm satisfied.
Very beautifully sewn. Thank you
Great!
The delivery is fast and warm.
The retail part is a bit of a shame. You have to wear one size big. 174cm / 72kg / XL selection is perfect.
Good buy, fit to size.
Good
My husband gets older, so he gets cold a lot. Yit is good. It's nice to have some wrinkles on your neck. It's also thick, so you can wear it in the middle of winter.-No.
Great quality. True to size. Will buy again
parfait
Great, super cozy mesh
Arrived on time in perfect condition.
Thank you. Thank you. I'll See You Tomorrow. Goodbye. Hello. Hey, I'm BTS BTS. Nice to meet you. I'm BTS. Hello. Hey, hello.
The color is more light than the image photo, so I don't like it. A specific explanation is required.
I like to thank the dealer. Very fast delivery 。. Excellent tifflev Colors are very matching to the presents The fabric seems to be thin only remains use after washing it is what gives the result
Well arrived without pollution, size is right The material is also good, the warm hair loss line is good Well arrived without pollution, size is right The material is also good, the warm hair loss line is good